Manisha Rout
Bangalore
Summary
Dedicated undergraduate psychology student with excellent interpersonal and logical reasoning skills. Knowledge of psychological development and research practices. Proficient in Microsoft Word, Publisher, and PowerPoint.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Clinical Psychology Intern
Manasa Neuropsychiatric Hospital
Bangalore
04.2022 - 05.2022
- Observed clinical psychology staff and attended 15 hours of supervision to develop practical knowledge and abilities.
- Maintained accurate and to-code recordkeeping by inputting and updating patient information.
- Used imaging and relaxation techniques to develop strengthening and safe zones to facilitate processing of trauma.
- Assisted licensed practitioners in diagnosis and treatment of chemical dependencies and psychiatric conditions such Schizophrenia, Severe Depression and OCD.
Volunteer Work -Team Lead Social Immersion Project
Cry Foundation
Tamilnadu
11.2021 - 12.2021
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Gained knowledge and experience working with children in educational setting.
- Planned and delivered numerous activities and special events for programs and services.
YouTube and Social Media Content Creator
OOps Pets
Electronic City
06.2020 - 11.2020
- Managed content across multiple platforms for widest audience reach.
- Organized, prioritized and managed multiple projects according to dedicated release schedule.
- Developed in-depth understanding of digital and mobile marketing practices and media.
- Worked flexible hours; night, weekend, and holiday shifts.
Customer Support Agent
Kikbit Foods India Pvt. Ltd.
Bangalore
06.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Arts - Psychology, English Literature & Journalism
Bangalore University
Bangalore10.2022
Skills
- Patient Advocacy
- Well-developed listening skills
- Superior communication skills
- Detail-oriented without losing the big picture
- Issue resolution ability
- Great team member
- Awareness of cultural, socio-economic, and religious norms and effects
- Active Listening
Certification
- Microsoft 365, [Certificate Course] - [6 Months]
- Counselling Psychology, [UG Certificate Course] - [6 months]
- Newspaper Reporting & Writing, [IFIM College]
Research Paper
- Presented Research paper on Mind Power Conference [2019]
- Published Research Paper : Freedom of media and politics in India: The truth or a façade?
https://www.academia.edu/88577441/Freedom_of_media_and_politics_in_India_The_truth_or_a_fac_ade?source=swp_share
Languages
English
Advanced (C1)
hindi
Bilingual or Proficient (C2)
Timeline
Customer Support Agent
Kikbit Foods India Pvt. Ltd.
06.2022 - Current
Clinical Psychology Intern
Manasa Neuropsychiatric Hospital
04.2022 - 05.2022
Volunteer Work -Team Lead Social Immersion Project
Cry Foundation
11.2021 - 12.2021
YouTube and Social Media Content Creator
OOps Pets
06.2020 - 11.2020
Bachelor of Arts - Psychology, English Literature & Journalism
Bangalore University
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