Summary
Overview
Work History
Education
Skills
Timeline
Generic

MANISHA SAMANTARAY

Business Operations Professional
Bangalore

Summary

Personable business professional bringing in successful 13+ years career in financial roles within large and fast-paced corporations. Results-driven & ambitious individual offering experience in Sales Operations, analyzing and reporting on sales data. Well-organized and systematic professional committed to implementing business solutions to boost profitability and productivity.

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Work History

Global Sales Operations, Spend Management

IBM India Pvt Ltd
Bangalore
07.2020 - Current
  • Verify sales and profitability of IBM Consulting products, lines and services using sales forecasting techniques and strategic planning.
  • Deliver key metrics for sales, pipeline and resource metrics to drive success of business.
  • Gather, organize and analyze data, resolve discrepancies and model information.
  • Produce scheduled and ad hoc reports & dashboards using Salesforce & IBM Enterprise Performance Management (EPM).
  • Advise stakeholders and sales leaders on how to best leverage reported information and drive actionable insights.
  • Review Staffing Plans for accuracy and validity of cost and quote information, contacting project managers/sellers directly to resolve issues when appropriate.
  • Review cost sheets and spend records to obtain business information to keep track of budget spent on pre-sales activities.

Program Manager - Sales Analytics & Enablement

IBM India Pvt Ltd
Bangalore
01.2019 - 07.2020

* Worked as a Liaison between the Data Scientists and the Sales Operations Team to develop new Analytical Tools and Reports, do the UATs, develop education materials (Videos/Power points) and conduct Live Enablement sessions to increase the knowledge & skills of the Sales Operations team.
* Managed and facilitated the New Hire Induction Programs and continued education trainings for the Sales Operations Team in order to help them enable sales success.
* Responsible for developing and maintaining Training Curriculum for the sales operations team, end-to-end management of training programs of 3 CoEs (Bangalore, Beijing and Guadalajara).

Sales Operations Specialist

IBM India Pvt Ltd
Bangalore
07.2011 - 12.2018
  • Worked closely coordinating between Sales, Revenue, Finance and Client Satisfaction Teams to enable sales success and better Stakeholder management.
  • Developed Standard Reports or ad hoc analysis of Pipeline, Performance View, Roadmaps, Deal lists, prepare weekly Sales Dashboard highlighting KPIs.
  • Supported month/quarter/year close activities by tracking the daily signings and booking/registration of deals, perform quarter end deep dive analysis including Win/Loss trends and primary drivers, Pipeline Quality of next quarters.

Tax Consultant

Deloitte Tax Services India Pvt. Ltd.
Hyderabad
07.2010 - 04.2011

Research Analyst

Thomson Reuters
Bangalore
05.2009 - 06.2010

Education

PGDM - Finance

Institute of Finance And International Management
Bangalore
05.2007 - 05.2009

Bachelor of Commerce - Accountancy

BJB Autonomous College
Bhubaneswar
06.2003 - 05.2006

Skills

    Sales management

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Timeline

Global Sales Operations, Spend Management

IBM India Pvt Ltd
07.2020 - Current

Program Manager - Sales Analytics & Enablement

IBM India Pvt Ltd
01.2019 - 07.2020

Sales Operations Specialist

IBM India Pvt Ltd
07.2011 - 12.2018

Tax Consultant

Deloitte Tax Services India Pvt. Ltd.
07.2010 - 04.2011

Research Analyst

Thomson Reuters
05.2009 - 06.2010

PGDM - Finance

Institute of Finance And International Management
05.2007 - 05.2009

Bachelor of Commerce - Accountancy

BJB Autonomous College
06.2003 - 05.2006
MANISHA SAMANTARAYBusiness Operations Professional