Manisha Sarwani

Key Responsibilities:

• Resolving technical problems related to customer services, modems, and routers.
• Understanding web technologies and cable setups.
• Checking the status of services on accounts using diagnostic tools.
• Ensuring appropriate steps are taken to resolve customer problems.
• Communicating effectively with clients and closing loops in case of observations.
• Updating status in internal and client tools.

Key Responsibilities:

• Assembling, arranging, and getting ready papers, materials, and data for data input.
• Maintaining databases, archives, and filing systems up to date.
• Creating and exporting spreadsheets, documents, and data reports as necessary.
• Database monitoring, review, and error or consistency correction.

Key responsibilities:

• Hired for various skillsets (Service Desk analyst L1, RDS, GAM & ICC)
• Calling and outsourcing the candidates from the given database.
• Screening resumes and shortlisting candidates.
• Scheduling job interviews and assisting in the interview process.
• Taking interviews and screening of the candidates over the phone handling documentation.

Key Responsibilities:

• Create and publish job ads on job portals (LinkedIn & Naukri) on a daily basis.
• Calling and outsourcing the candidates.
• Screening resumes and shortlisting candidates.
• Maintain tracker.

Key Responsibilities:

• Enter and update customer, sales, and inventory information.
• Maintain accurate digital records of business transactions.
• Create, format, and print invoices, bills, reports, and letters.
• Send and receive emails on behalf of the business.