MANISHA SAWANT
Mumbai
Summary
Dynamic project management professional with a proven track record at TATA AIA LIFE Insurance, excelling in financial analysis and stakeholder engagement. Achieved significant cost savings through innovative process improvements and robust governance frameworks. Known for problem-solving skills and attention to detail, driving impactful results in project delivery and operational efficiency.
Overview
26
26
years of professional experience
Work History
Assistant vice president, Project Management Office
TATA AIA LIFE Insurance Co Ltd
08.2019 - Current
- Efficient project management by implementing adequate processes, control and tracking solutions
- Improvisation in Project Investment Appraisal process by introducing standards and uniform proposal contents
- Evaluation of business cases and cost benefit analysis to measure value deliveries of projects and recommendation to Finance team for Go/No Go
- Value measurements of all projects and highlighting gaps for corrective measures
- Implementation of project governance and reporting to senior management
- Designing of project management frameworks and automations in system for end controls
- Responsible for Payment, Bank reconciliation, Cash flow and Reporting under Treasury function
- Monitoring of daily surplus fund cash flow with segmental breakups for investment
- Controls and enhancements in payment processes
- Overall review, control, sanity and improvement in bank reconciliation process
- Support to proposed sales ties ups through banking mediums and handling overall system / process changes
- Bank charges invoice booking, reports and variance control
- New process, system initiatives, preparation of business SOPs
- Insurance renewals, claim management and policy recovery controls
Chief Manager, Innovations Group
ICICI Bank
05.2017 - 08.2019
- Identifying future technology to give competitive edge to the bank in arena of digital transformation
- Keen understanding on various business requirement and challenges
- Exploring fintech partners and establishing complete engagement to enrol as service partner with bank
- Attending fintech seminars and engagement with VCs to set up fintech relationships
- Ideation, co-creation of digital products and services to achieve cost and services optimisation for bank
- Handling implementation, BRD preparation, UAT, going live and scaling up
- Digital Skip tracing for Retail products loan recovery
- Automated services for real time underwriting in Digital GST OD product for commercial lending
- Productivity predictability model based on for loan recovery for Agri segment
- Digital underwriting for Risk and Credit teams for Personal loan segment
- Direct and co-lending lending business tie-ups with Fintech NBFC and Tech providers
Senior Manager, Finance & Accounts, Operations and Government Business Group
Reliance General Insurance Company Limited
11.2010 - 05.2017
- Upscale banking towards new digital solutions in collections & payments
- Direct banking mediums for customer and agents
- Digital Channels & Mobility in banking - MPOS
- E-Wallets, Quick pay
- Prepaid, Corporate cards and Escrow accounts
- NPCI Initiatives: NACH, IMPS, UPI
- Online standing instructions
- Automations in transactional bank reconciliation process through SFTP process
- Banking mediums for auto manufacturers(OEM), Banca tie ups and customer at dealers outlets
- Implementation of new platform of Online banking for enhancing CSAT by reducing customer complaints by 90%
- Compliance with IRDA regulation with implementation of full proof of AML checks and controls in all premium acceptance systems with dashboards to highlight deviation
- Redesigning customer’s policy refund and grievance redress process to bring simplification and compliance
- Cost saving to tune of 1 CR throughout the period
- Control implementation to avoid financial leakages in CD accounts
- Conceptualised and implemented centralized hub for return cheque management process and record keeping resulting in saving in claim leakage of more than 50 lacs
- Innovation Award at group level from Reliance Capital for implementing innovation
- Best IDEA Express and contribution to Chairman Quality AWARD
- Best Performance Award for Banking Operations
Assistant Manager, Finance – Treasury
TATA AIG LIFE Insurance Co Ltd
04.2006 - 11.2010
- Managing Bank relationship, Collection, payments and reconciliations
- Preparation of daily cash flows and investment surplus management
- Handled payment process, cheque disbursement, NEFT payments thru SAP
- Handled Expense and payable section for MIS and variance reporting
- MIS/Dashboard and Audit handling
- System Premium accounting with relate to bank and bank control accounts
- Monitoring and controlling of collection handling @ branches
- Execution of RFP for banking services and in turn cost saving of 4 CR
- Introduced around 10 new premium modes
Sr. Executive Accounts
HBL Global PVT Ltd
Mumbai
02.2005 - 04.2006
Executive Accounts
Acme Clothing PVT Ltd
01.2003 - 02.2005
Article Ship
Mumbai
01.1999 - 01.2002
Education
MBA - Finance
ICFAI University
05.2008
Commerce graduation -
Mumbai University
05.2001
HSC -
SSC -
Skills
- Project management
- Financial analysis
- Cost benefit analysis
- Business process improvement
- Project governance
- Data analysis
- Bank reconciliation
- Stakeholder engagement
- Team leadership
- Problem solving
- Attention to detail
Accomplishments
- Innovation Award at the group level from Reliance Capital for implementing innovation
- Innovation Award at group level from Reliance Capital for implementing innovation.
- Best IDEA Express and contribution to Chairman Quality AWARD.
- Best Performance Award for Banking Operations.
Professional Snapshot
- A competent professional with experience across diverse facets such as Project management, Solution planning, Process Re-engineering, System Automations, Transition & Outsourcing of Processes, Finance & Accounts, Banking Operations, Quality Assurance.
- Specialized in Digital Transformation of Processes & Products, Developed and launched products which can be digitally delivered, underwritten and repaid, with speed and agility.
- Certified Project Management Professional (PRINCE2).
- Widespread experience across Finance, Operation services with strong Data Analytical skills.
- A planner with expertise in designing systems by re-engineering processes & procedures thereby leading to improved performance, increased efficiency, cost optimization and enhanced internal controls.
Timeline
Assistant vice president, Project Management Office
TATA AIA LIFE Insurance Co Ltd
08.2019 - Current
Chief Manager, Innovations Group
ICICI Bank
05.2017 - 08.2019
Senior Manager, Finance & Accounts, Operations and Government Business Group
Reliance General Insurance Company Limited
11.2010 - 05.2017
Assistant Manager, Finance – Treasury
TATA AIG LIFE Insurance Co Ltd
04.2006 - 11.2010
Sr. Executive Accounts
HBL Global PVT Ltd
02.2005 - 04.2006
Executive Accounts
Acme Clothing PVT Ltd
01.2003 - 02.2005
Article Ship
01.1999 - 01.2002
MBA - Finance
ICFAI University
Commerce graduation -
Mumbai University
HSC -
SSC -
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