Manisha Sharma
New Delhi
Summary
Results-oriented, proactive,Organized individual with 4.5 years of extensive experience in Procure to pay, Vendor management, Concur management, service now and T&E processes. Works independently to deliver TAT coordinates with required portfolios /clients on daily basic for achieving organization goal also helped to achieve higher levels of SLAs and KPIs by identifying gaps in the processes.
Overview
5
5
years of professional experience
Work History
Accounts Specialist
Wipro
GURGAON
08.2022 - Current
- Prepare the AVID allocation of accounts payable invoices for the team and prepare the allocation for vendor management.
- Voiding a check in the Bank portal, such as Bank of America, Wells Fargo, and voiding a transaction in GTreasury and Workday.
- Preparation and consolidation of reports, volume dashboard, and update trackers.
- Quality check of the invoices on a weekly basis with the help of manual checks.
- Weekly, connect with clients or stakeholders to support overall goals and objectives. Work closely with the Team Leader/Manager in achieving the required goals and timelines.
- Process all the urgent payable documents and ensure to provide the deliverables within the TAT and Accuracy.
- Resolve and manage the discrepancies in vendor invoices or vendor master data creation.
- Monitoring SLAs for the process, identifying improvement areas, and implementing adequate measures to maximize customer satisfaction level.
- Handling escalations and understanding the root cause of the problem, and eliminating the same by analyzing, identifying, and taking appropriate actions.
- Maintaining Escalation Tracker and discussing with the team once a week.
- Provide process training to new FTEs and 100% cross-trained in other activities, except your daily BAU activity.
- Strong understanding of the P2P cycle, including invoice processing, payment processing, and vendor reconciliation.
- Support automation ideas, quality, and efficiency, identifying gaps and challenges in process and tools.
- Working with the 'Process Improvement' team on new ideas to make a stable process.
- Leading and handling the 'Lean Ideas' for the process.
- Auditing more than 3,000 Concur expenses in Concur with different portfolio companies, having experience in SAP Concur Tool.
- Provide cross-training in the team for Concur expenses, ServiceNow, War Report, and Amex Card.
- Direct interaction with stakeholders/clients to resolve the different queries regarding Concur, ServiceNow, and War report.
- Handle all types of invoices that come in PM Web ERP review and deliver them with 100% accuracy.
- Invoice processing in Avid ERP, with coding, and follow-up with clients.
- Prepared volume dashboard for Concur for the MBR deck.
- Actively and attentively working on Concur Access, ServiceNow for new hire and terminated mails from employees.
- Handling and sharing the WAR report with the client on a weekly basis.
- Preparing the 'Funding File' for invoice payments twice a week and sending it to the client without any mistakes.
- Keying vendor setup and vendor modifications as per client requirement on emails.
- Engaging in various training initiatives in the team.
- Give automation ideas for ServiceNow Mailbox.
- Process vendor invoices for different portfolios globally, which includes non-PO invoices.
Accounts Payable Associate
Genpact
gurugram
06.2021 - 08.2022
- Preparation of early payment tracker and follow-ups with the payment/treasury team on it.
- Organize and drive weekly, monthly, and quarterly review calls.
- Drive group chats and organize hurdles to discuss daily BAU.
- Approve and reject the invoices uploaded by suppliers in Coupa.
- Handling and clearing the rejections queue in Coupa.
- Handling finance and operational queries for internal or external stakeholders in ServiceNow.
- Managed and maintained the accounts payable queries to ensure that all invoices are identified and paid on a timely basis in accordance with payment terms.
- Search and update vendor details in DocuSign for (Vendor data management)
- Handling multiple vendor queries and resolving these queries as per specified TAT or SLA.
- End-to-end navigation of I Buy and Coupa application user, including creating profiles, placing orders, and reconciling orders.
- Scheduling meetings on MS Teams for providing live assistance to the buyers (client)
- Preparation of early payment tracker.
- Arranging approvals of credit cards for client employees.
- Proficient in operating financial tools like SAP FI, Coupa, Service Now, Concur, city manager, and epay request.
- Helps the business users in applications of their corporate credit card and provides resolutions to their queries like limit increase, password reset, card block, and concur access, etc.
Accounts Payable Analyst
accenture
Gurugram
12.2019 - 06.2021
- Indexing, Verifying, and Processing the invoices in SAP with the help of 2-way and 3-way match or to operate SAP t-codes.
- Indexing, processing, and providing the deliverables within the TAT and SLA.
- Create and resolve queries through ServiceNow.
- Interaction with the front office team to resolve common queries and for a better understanding of new learnings.
- Process all types of MM and Fi invoices, which are assigned by managers.
- Vendor Ledger Reconciliations on a monthly basis.
- Handling finance requests in ServiceNow.
- P-Card expenses booking.
- Resolve all vendor queries and requests coming via e-mails/Tickets within the agreed SLA.
- Handling employees’ expense (T&E) query
- Accounts payable functions, ensuring timely payments to vendors and other recurring monthly expenses as per policies and guidelines.
- Working actively on the Urgent Payment Request and Same Day request that comes directly from the client and requires immediate attention and action to pay them on the priority basis.
- Maintain Internal/External QC Tracker, Quality Tickets analysis in Service Now.
- Preparation and amendment of learning logs, as per the new learnings.
- Preparation of checklists and cheat sheets to improve speed and accuracy.
Education
MBA in Finance -
Arya Bhat Open University
06.2024
Bcom hons (Finance) -
Guru Gobind Singh Indraprastha University
07.2019
Skills
- Vendor Management/Workday
- Concur & Amex
- SAP
- Avid /PM web
- Microsoft Excel
- Team Management & Leadership
- Process Improvement
- Coupa/ Ariba
- Excel
- VLOOKUP
- XLookup
- Pivot table
- ServiceNow reports and dashboards
- SLA and KPI Reporting
- Root Cause Analysis (RCA)
- DocuSign
- Gtresurey
- Power BI /Tableau
Websites
Personal Information
- Father's Name: Mr Netra Sharma
- Mother's Name: Mrs Sita Sharma
- Date of Birth: 10/08/1998
- Nationality: Indian
- Marital Status: Unmarried
Awards
- Star of the Month
- Dream Team
Hobbies and Interests
- Planting
- Browsing information
- Travelling
- Trekking
- Cycling
Disclaimer
I hereby declare that the above information is correct to the best of my Knowledge.
Timeline
Accounts Specialist
Wipro
08.2022 - Current
Accounts Payable Associate
Genpact
06.2021 - 08.2022
Accounts Payable Analyst
accenture
12.2019 - 06.2021
MBA in Finance -
Arya Bhat Open University
Bcom hons (Finance) -
Guru Gobind Singh Indraprastha University
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