MANISHA SHARMA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Product Manager
ADP India Pvt Ltd
08.2024 - Current
- Delivered over 10 UX-focused features by defining product requirements and writing user stories, improving CSAT by 25%.
- Achieved a 25k reduction in service calls by enhancing system transparency for over 23k mid-market clients.
- Executed user discovery with 100+ clients to identify pain points and launched new hire review checkpoints, driving 10% sales growth.
- Defined AI-driven integrations to automate personalized learning suggestions, targeting talent module adoption across over 2,000 clients.
- Owned E2E delivery of 10+ Canada payroll features, ensuring sales readiness for 100+ clients.
- Prioritized product roadmaps through collaboration with sales & business teams to incorporate client requests.
- Delivered Canada-specific payroll solutions compliant with regulations by managing dependencies across three integrated products.
Product Manager
Zaam Labs
04.2023 - 06.2023
- Identified customer needs, analyzed competitors, and developed product differentiation strategies.
- Conducted market analysis for micro food processing units, connecting with 20+ units and converting 10.
- Contributed to product strategy and roadmap development, assisting in launch of two MVPs.
- Crafted pitch for MVNO, securing partnerships with two investors, driving business growth.
App Development Analyst
Accenture Solutions Pvt Ltd
09.2019 - 07.2022
- Administered Azure DevOps for E2E traceability of over 100 requirements and 1,000 test cases.
- Managed 15+ releases by planning, writing, and executing test cases to optimize application performance following Agile methodology.
- Performed regression testing to achieve less than 1% defect leakage, reducing work efforts by 10% during SDLC.
- Conducted onboarding and knowledge transfer sessions for new resources and client teams to ensure smooth integration.
- Collaborated with clients to understand business requirements and recommended five critical changes through effective delegation.
- Identified over 90 issues on client's website and escalated corrective measures to enhance user experience.
- Served as liaison between stakeholders to ensure successful data migration to Microsoft Azure with a 99% defect removal rate.
- Diagnosed critical issues in the IRIS application upgrade and improved application performance by 25 percent.
- Received 6+ client appreciation emails for delivering errorless work in the production environment for an insurance client.
Education
MBA - General Management
Indian Institute of Management Nagpur
India04-2024
CLASS X -
Adarsh Vidhya Mandir Girls Sr Sec School
04-2024
B.Tech (Hons.) - CS
Jaipur Engineering College And Research Centre
Jaipur01.2019
CLASS XII - RBSE
K.M.D. Public Sr Sec School
Jaipur01.2015
Certification
- Product Manager: Learned the fundamentals of conducting market research, product analytics, GTM, and product strategy, 08/01/22.
- Power BI: Successfully completed the Power BI for Data Science certification course, 11/01/22.
- Microsoft Azure 900: Earned the Microsoft Azure Fundamentals certificate and demonstrated foundational knowledge of cloud services, 07/01/21.
Projects
- IIT Bombay, Designed ITRANS to VELTHUIS transliteration scheme converter for use in LATEX software.
Accomplishments
Rewarded with the Gargi Puraskar by the Rajasthan Government for securing 82% and 83.4% in 10th and 12th grades, respectively.
Positions Of Responsibility
Executive member
- Negotiated sponsorship worth Rs 40,000 with 30+ vendors to organize an open mic event at IIM Nagpur
- Strategized three or more social media marketing tools, search engine optimization, social media optimization, and pay-per-click
- Promoted 7+ events over 3+ social media platforms and increased social media engagement by 156%
- Formulated the budget for an event, reduced overall costs by 15%, and also increased footfall for the event by 220%
- Conducted a pottery workshop in college for 250+ participants, and raised 8,000+ in revenue to support local potters
Event management
- Spearheaded a team of 8 in charge of organizing eight events in the techno-cultural festival of institute during UG
- Organized Footloose event and managed 4 members in techno-cultural festival during UG Successfully
Timeline
Senior Product Manager
ADP India Pvt Ltd
08.2024 - Current
Product Manager
Zaam Labs
04.2023 - 06.2023
App Development Analyst
Accenture Solutions Pvt Ltd
09.2019 - 07.2022
MBA - General Management
Indian Institute of Management Nagpur
CLASS X -
Adarsh Vidhya Mandir Girls Sr Sec School
B.Tech (Hons.) - CS
Jaipur Engineering College And Research Centre
CLASS XII - RBSE
K.M.D. Public Sr Sec School