Manisha Toshniwal
Hyderabad
Summary
To work and develop in the field of Corporate Management, enabling me to add to Organizational goals while offering a prospect for growth and progression in terms of knowledge gaining and career development.
Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
13
13
years of professional experience
Work History
Store Manager of Operations
Eikai Modular LLP
05.2024 - 02.2025
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
- Developed new employees and on-going performance assessment of current employees.
- Mentored departmental team, boosting efficiency, success and morale among employees.
- Collaborated with finance department on invoicing accuracy for applicable products, services, software, and logistics.
- Monitored project progress, identified risks and took corrective action as needed.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Developed and executed comprehensive project plans to ensure timely completion of deliverables.
- Negotiated contracts with vendors for cost-effective procurement of services essential for successful project completion.
Project Manager
Modufurn Corp
06.2020 - 04.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Identified plans and resources required to meet project goals and objectives.
Executive Assistant
ModuFurn Enterprise Pvt. Ltd.
05.2015 - 05.2020
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Counsellor
Talent Sprint
08.2014 - 02.2015
- Counsel students regarding educational issues such as course and program selection, class scheduling, career planning
- Providing education counselling services to students and parents
- Schedule Batches, Allot Batch to concern faculty
- Provides individual student planning and responsive services to support students and their families regarding academic matters
- Supports and attends appropriate student activities and events
Administration cum Sr. Counselor
Loyala College
06.2012 - 07.2014
- Records maintenance, administering the 'student lifecycle' from registration or admission to graduation or leaving
- Counsel students regarding educational issues such as course and program selection, class scheduling, career planning
- Target setting & Achievement, Administration, Attendance, Coordinating with Universities
- Co-ordinating examination and assessment processes, providing administrative support team of lecturer
- Managing budgets, liaising with other administrative staff, academic colleagues and students, drafting and interpreting regulations and dealing with queries and complaints procedures
Education
Bachelor of Commerce -
Shobhit University
03-2013
Skills
- Customer Relationship Management
- Computer skills
- Store maintenance
- E-commerce integration
- Customer response
- Supply chain management
- Vendor management
- Project management
- Documentation and reporting
- MS Excel expert
- Excellent multitasking
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Gujarati
Intermediate (B1)
Telugu
Intermediate (B1)
Hobbies and Interests
- Playing Games
- Music
- Travelling
Disclaimer
I declare that the furnished details in the above resume are true to the best of my knowledge.
Personal Information
- Date of Birth: 05/29/91
- Nationality: Indian
Timeline
Store Manager of Operations
Eikai Modular LLP
05.2024 - 02.2025
Project Manager
Modufurn Corp
06.2020 - 04.2024
Executive Assistant
ModuFurn Enterprise Pvt. Ltd.
05.2015 - 05.2020
Counsellor
Talent Sprint
08.2014 - 02.2015
Administration cum Sr. Counselor
Loyala College
06.2012 - 07.2014
Bachelor of Commerce -
Shobhit University
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