Manishi Jain Rana

• Handling a team of 30+ lease analysts and senior analysts and ensuring workloads are completed accurately and on schedule
• Audit team work using system audits and logical checks to maintain data integrity.
• Review lease documents for issues and RCA to clients, and ensure proper feedback is given to the team
• Assist with new account transitions by conducting audits and testing processes to ensure consistency.
• Manage projects, ensure timely delivery, and promptly address any escalations.
• Conduct monthly one-on-one meetings to monitor performance and track prospective attrition.
• Lead weekly defect meetings to address errors, identifying, and implementing corrective actions
• Support recruitment efforts, oversee team management, and manage conflict resolution.
• Shared Dealsumm knowledge with team members and provided training on Dealsumm AI tool as a subject matter expert across the entire Lease Administration floor.
• Participates in Head of Administration calls across India, the US, and China to discuss client issues, provide updates, gather client feedback, and implement changes within the team.
• Participated in the FPY Project to enhance the team's abstraction quality by conducting live audits.

• Efficiently allocate tasks and responsibilities among team members to ensure optimal workflow and productivity.
• Conduct thorough double-checking of all abstracted data and documentation to maintain accuracy and minimize errors.
• Provide comprehensive training and mentorship to new team members, facilitating their integration into the team and enhancing their understanding of processes, tools, and best practices.
• Deliver specialized training sessions on using databases such as Co-Star
• Actively participate in the testing phase of the Dealsumm AI tool, providing valuable feedback and insights to ensure its functionality aligns with team needs and improves overall efficiency in lease administration processes, and received final training on Dealsumm.
• Read and analyze documents to extract relevant information.
• Abstract critical information into the database, according to client specifications.

Achievements

• Nominated by the leadership team for the Leadership & Readiness Program, selected exclusively from my team.
• Nominated by the leadership team to be a part of the communication groups for the entire Lease Administration Department.

• Extract critical information from leases and contract documents
• Transferring abstracted information into various lease and portfolio database systems
• Adhere to established procedures and process flows to ensure accuracy and consistency
• Identify and address data gaps, queries, and missing information promptly
• Resolve queries efficiently to maintain workflow continuity
• Mentor and train new team members as needed

Achievement

• Awarded 'BRAVO' Award for Q4 Performance.

• Extract critical information from leases and contract documents
• Transferring abstracted information into various lease and portfolio database systems
• Adhere to established procedures and process flows to ensure accuracy and consistency
• Identify and address data gaps, queries, and missing information promptly
• Resolve queries efficiently to maintain workflow continuity
• Mentor and train new team members as needed

• Identify potential resources through data mining and maintain a comprehensive client database across various verticals
• Understand client requirements to provide optimal recruitment services and resources, while screening profiles before sharing with clients
• Drive business development through cold calling, email campaigns, and internet research, ensuring effective coordination between clients and the team to enhance growth
• Conduct competitor analysis and market research to maximize revenue opportunities
• Utilize job portals like Naukri and Monster, along with web tools such as LinkedIn, for lead prospecting and recruitment purposes
• Manage the delivery team and oversee team management to ensure smooth service operations and efficient service delivery, contributing to individual and organizational performance
• Build strong and valuable relationships with clients to support the organization’s mission and achieve business objectives, ensuring recurring business from existing and new clients
• Play a significant role in long-term planning and initiatives aimed at operational excellence, while improving operational systems, processes, and policies
• Identify current and future needs of the organization and ensure that processes for recruitment, employee relations, change management, and other systems are effectively implemented.

Achievement

• Recognized for establishing exclusive recruitment partnerships with clients.