Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Manish Jha

Summary

Experienced collaborator & leader skilled in meeting needs, improving processes, and exceeding requirements in team environments. Demonstrated cross-functional expertise in consulting, banking, finance, healthcare, and logistics industries. Led strategic engagements to drive growth & sustained cost efficiencies. Currently leading a team of 12 to manage a $3Bn global pricing program and execute market-based pricing strategies. Proficient in aligning global stakeholders to deliver data-driven business transformation, develop innovative solutions, and mentor high-performing teams.

Overview

10
10
years of professional experience

Work History

Data Analyst Lead, Global Marketing COE

FedEx
05.2024 - Current
  • Led pricing strategy development & implementation for 2 market launches, transition to FedEx direct service from 3rd party, collaborated with regional stakeholders on UAT & launch KPI's, added $90M net new revenue
  • Drove $150Mn revenue growth opportunity via focus on pricing program's global adoption & revenue optimization, led a cross-functional team in building a real-time dashboard, empowered leadership with strategic insights for revenue quality improvement
  • Orchestrated pricing program's transformation for improved efficiency, developed dynamic pricing, customer segmentation, & revenue prediction model business cases, leveraged advanced AI/ML models to increase scope & drive ~6%-8% revenue increase
  • Delivered a global performance analytics dashboard for a new pricing program with year 3 revenue $6Bn, empowered CxO level revenue tracking & capacity planning, managed the global rollout and phase 2 strategy development

Decision Analytics Consultant

ZS Associates
07.2022 - 09.2023
  • Facilitated comprehensive market research to assess competitors, patient needs, & payer rules for a healthcare provider's expansion, built 5-yr proforma to drive & inform strategic planning & resource forecasting
  • Led a new product strategy & roadmap development aimed at streamlining payers' prior authorization (PA) program, utilized KOL interviews & market intelligence to prioritize feature development, PA cost optimized 10% - 40%
  • Led team of 6 to improve incentive processing operational efficiency for a $11Bn bio-pharma, developed process maps to identify bottlenecks, led workshops to design an ideal future state & business rule, improved process TAT 30%
  • Managed a first-in-class, $2.5Bn peak revenue drug's at-launch capacity planning for the national sales team of a $7Bn bio-pharma, analyzed 84K prescribing physician's data to develop & implement an innovative dynamic bi-weekly field guidance

Summer Intern, Market Access, US Immunology

Eli Lilly
05.2021 - 08.2021
  • Utilized patient & HCP journey mapping to address at-launch payer challenges for an orphan drug, collaborated across several teams to develop strategic capabilities to drive patient growth, secure favorable payer coverage & enhance treatment access for patients
  • Conducted thorough market research to develop a comprehensive incidence-based market sizing model & launch strategy for a newly acquired Alzheimer's diagnostics portfolio amidst expected launch of 2 breakthrough Alzheimer drugs

Portfolio Manager

Citibank
07.2015 - 08.2020
  • Led an 8-member cross-functional team to redesign the trade document issuance process, mapped & analyzed the current process to resolve inefficiencies, reduced process TAT by 40%, & realized $1MM+ in free cash for clients
  • Strategized new account acquisition campaign after a client exit for the sales team of 8, analyzed 20K+ accounts data to develop a focused sales strategy, defined KPI's & tracked progress for each team member, recovered lost income 60% in 8 months
  • Led the branch-level implementation of a digital investment tool, developed customer engagement strategy for a team of 6 account managers, led collaboration with product team to track customer feedback, delivered 100% on KPIs, increased investment AUM 10%
  • Actively advised portfolio clients on streamlining financial operations – account receivables & payables by migrating clients to import/export finance & shift payment tracking to bank, improved compliance & increased disbursed limits 45% at loan renewals

Senior Commercial Banking Manager

Kotak Mahindra Bank
12.2014 - 07.2015
  • Spearheaded onboarding of banking relationship of a unicorn start-up amidst competition from 4 banks, added $100MN in investment AUM by offering tailored corporate treasury and forex management solutions

Education

MBA - Business Analytics, Finance, & Management

Kelley School of Business, Indiana University
Bloomington, IN, USA
05-2022

PG Diploma - Banking, Trade Finance

Manipal University
Bengaluru, KA, India
05-2013

Bachelor of Technology - Mechanical Engineering

Indian Institute of Information Technology
Jabalpur, MP
07-2011

Skills

  • Management Consulting & Business Planning
  • Business Transformation & Change Management
  • Project & Program Management
  • GTM & Pricing Strategy
  • Commercial Excellence & Revenue Quality Management
  • Financial Modelling & Forecasting
  • Business Development & P&L Management
  • Data Analysis & Business Intelligence

Additional Information

H1B visa holder, eff. Oct'22. Time on current H1B - 1.5 years

Timeline

Data Analyst Lead, Global Marketing COE

FedEx
05.2024 - Current

Decision Analytics Consultant

ZS Associates
07.2022 - 09.2023

Summer Intern, Market Access, US Immunology

Eli Lilly
05.2021 - 08.2021

Portfolio Manager

Citibank
07.2015 - 08.2020

Senior Commercial Banking Manager

Kotak Mahindra Bank
12.2014 - 07.2015

MBA - Business Analytics, Finance, & Management

Kelley School of Business, Indiana University

PG Diploma - Banking, Trade Finance

Manipal University

Bachelor of Technology - Mechanical Engineering

Indian Institute of Information Technology

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Manish Jha