Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

MANISH KUMAR A

Bengaluru

Summary

Dynamic Software Analyst with 5 years at Accenture, excelling in data analysis and cloud technologies. Expertise in Splunk and AWS, driving actionable insights and enhancing decision-making. Proven track record in incident management and performance dashboards, fostering collaboration and streamlining processes to support business growth and improve customer experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Software Analyst

Accenture
07.2019 - Current
  • 5 years of hands-on experience working with large-scale data systems.
  • Expertise in log management to capture and analyze log data from various sources for performance insights.
  • Strong background in cloud technologies to manage and analyze data across AWS and Azure environments.
  • Adept at transforming complex data into actionable business insights for enhanced decision-making.
  • Daily health check report(auto-alert mails)for Splunk servers in Pre-Prod & Prod.
  • Disk usage tracking(CPU, Memory etc..) for all servers in Pre-Production.
  • Prepared a Monthly capacity report showing a keen analysis of monthly, weekly & daily usage of Splunk Servers (IDXs, CLx & SHs).
  • Experienced in handling cluster-based environments. Search Heads, Indexers) Worked on the Splunk agent installation for both Splunk UF & Splunk Enterprise Instances
  • Worked on Reports & Alerts creation that generates automated mails when it reaches before the threshold value.
  • Worked on the analysis of POC of servers. Job inspect activities).
  • Carried over the weekly deployment in Pre-Prod & Prod (backend) in Splunk Platform (Deployment server, Deployer,& License master , Cluster master, Enterprise SH & standalone servers)
  • Upgraded the Splunk platform to the latest versions as per the suggestions & prescribed versions in Splunk base by using the automated shell scripting concepts.
  • Worked on multiple log ingestion methods Splunk Agent based, Syslog, DB method of log collection, HEC token method, Curl Commands, Webhook method & Event Hub , SNMP Traps & polling methods.
  • Extensive experience with Opensearch for searching, analyzing, and visualizing log data across systems.
  • Proficient in Kibana for creating and managing data visualizations and real-time monitoring dashboards.
  • Skilled in Grafana to design and maintain custom dashboards for tracking key performance metrics.
  • Hands-on with Splunk for analyzing and visualizing machine-generated data to identify trends, issues, and system performance bottlenecks.
  • Implemented alerts and monitoring systems to improve proactive issue resolution and system uptime.
  • AWS expertise in managing cloud services like EC2, CloudWatch and Cluster Health support infrastructure needs.
  • Familiarity with cloud security best practices, ensuring safe and compliant handling of cloud resources.
  • Experience in Azure cloud services by using AppServices.
  • Experience using Jira for managing projects in an agile environment, tracking tasks, and ensuring timely delivery.
  • Proficient in Confluence for collaborating on project documentation, creating knowledge bases, and tracking progress.
  • Hands-on experience with ServiceNow to manage IT incidents, changes, and service requests efficiently using an ITIL-based incident management framework.
  • Streamlined communication and improved cross-functional team collaboration using these platforms.
  • Identified inefficiencies in existing data processes and successfully automated manual tasks to reduce processing time.
  • Improved data accuracy and timeliness by streamlining workflows, ensuring faster decision-making capabilities.
  • Developed solutions that simplified data integration and made it easier for stakeholders to access and utilize data.
  • Increased the efficiency of data reporting systems, leading to more reliable and actionable business insights.


Education

Bachelor of Engineering - Electrical Engineering

CSVTU
Bhilai
04-2019

Skills

  • Requirements gathering
  • Project management
  • Performance Dashboards
  • Splunk Enterprise Security &Splunk Cloud
  • Incident Management
  • Splunk Log Management & analysis
  • OpenSearch / ELK
  • JIRA / Confluence
  • Azure / AWS
  • Quantum Metrics
  • Service Now

Accomplishments

  • Achieved Pinnacle Awards by delivering the task with accuracy and efficiency.

Certification

Azure Fundamentals AZ-900

Scrum Foundation Practitioner

Splunk User

Timeline

Software Analyst

Accenture
07.2019 - Current

Bachelor of Engineering - Electrical Engineering

CSVTU
MANISH KUMAR A