Manish Kumar Dubey

· Taking care of Global after sales operations.

· Handling procurement, planning and vendor management/ vendor creation for Indian territory.

· Handling orders for international customers.

· Managing invoicing and payments for international Customers.

· Managing Sale or Return and Point of sales Reporting dashboard for global team.

· Creating uploading and reviewing point of sale report for global customers.

· Managing Sale or return orders.

· Managing global price books.

· Customer creation in Oracle.

· Deal Registration and creating quotes and opportunities in SFDC.

• Coordinate and facilitate projects, including changes, in Customer Service
• Supervised team members during an event to ensure smooth operations.
• Identify local risks, initiate mitigation actions, and escalate issues to key stakeholders.
• Implementation of projects/processes by supporting change management, training, and test management requirements
• Support go-live activities, ensuring business continuity and user readiness.
• Adapt in managing planning and buying activities, co-ordination with internal / external suppliers for timely delivery of finished products.
• PO Management (Order to Cash)
• Providing fortnightly, monthly, quarterly planning schedule to supplier to meet lead-time and fill rate. Responsible for forward supply chain for better on time delivery.
• Define SSL & ROP's to avoid stock out situation.
• Responsibilities include carrying out and analyzing RFPs, RFQs and RFI, negotiating Price with Suppliers, maintaining relationships with both internal and external key stake holders.

• Orders and forecasts from internal / Cross-Supply and external suppliers.
• Operative supplier management (supplier meetings, Materials Execution (MEX) + Procurement Key Performance Index's (KPI) controlling, corrective actions etc.)
• Handling RFX process, whenever needed.
• 1st level of material shortage management.
• Creating & maintaining item master data in SAP
• NPI Ramp up stock.
• Stock optimization through defining correct SSL, ROP and maintaining optimum inventory level.
• PR conversions into PO within SLA
• Material delivery from Suppliers & Repairing vendors as per the contract against Orders.
• Faulty Analysis & suggestions from SCM for corrective actions to Sourcing & LCM
• Manages inventory levels by assuring sufficient days of supply and days of supply distribution (right inventory distribution by considering fast and low turning items).
• E2E Repairing process analysis & taking corrective actions for improvement of E2E repairing TAT.
• Sending units for screening & quality Analysis
• Monitoring repairing vendor WIP
• Follows changes of purchased items and manage ramp-ups/downs in own area.
• Implement new ideas & initiative for improvement of vendor performance, material availability & cost reductions after taking approval from COA & different business teams (Refurbishment project, Etc.)
• Alignment of Product catalogue with the defined Repairing SLA’s
• Data clean in SAP for obsolete item codes.
• Worked as SAP Key user. Leading SAP related improvement projects.
• Implements agreed allocations and version changes.
• Manages ordering and demand visibility process and confirmations follow-up.
• Manages tight supply situation individually.
• Invoice error clarification and resolution.
• Contributes in implementation of inbound logistics models based on agreed roadmap.
• Contributes to category team strategy.
• Component sales coordination (internal material exchange between factories/hubs, sales to suppliers/distributors/brokers).
• Manages supplier claims and material returns according to agreed criteria and process.
• Manages supplier performance measurement in material management.
• Very Good Interpersonal skills and management of internal & external customers
• Supporting day to day operations to SCM team members
• Take more responsibilities in terms of work & work in team.
• Maintaining relations between inter departments planning, operations, Sourcing, LCM & Externals Vendors & GDC.

· KPI Management – Unconfirmed percentage/ Overdue Percentage/ RPO Ageing/ Exceptions/ Days in Open repair/ Days in repair Closed.

· Adapt in managing planning and buying activities, co-ordination with internal / external suppliers for timely delivery of finished products.

· PO Management (Order to Cash) across the globe for Philips Healthcare.

· Responsible for vendor relationships, vendor performance, pricing (Approval Flow) and complete lifecycle of PO.

· Identify cost reductions, efficiency opportunities and contribute to the achievement of efficiency targets including the development of KPI’s to track improvements.

· Inventory Management - Providing fortnightly, monthly, quarterly planning schedule to supplier to meet lead-time and fill rate. Responsible for forward supply chain for better on time delivery.

· Exception handling (Problem receipt notification/Quality Notification) (UPS and warehouse) for timely receiving and dispatch of items and GR-IR Issues.

Lead Intrastat and Prodcom Reporting Transition – Transitioned critical reporting’s from Philips SPS (BEST Location) to Accenture (Noida Location). This transition was meant to target the Reports for Intrastat and Prodcom Reporting for 06 EU Countries for delivery from the Noida Delivery Centre.

• Maintained appropriate inventory levels based on management direction and customer demand.
• Administered purchase order processes and placed orders as requested, streamlining ordering process and receipt organization for future reference.
• Analyzed bids, troubleshot discrepancies and performed other necessary purchasing functions, managing balanced budget and supporting customer satisfaction.
• Prepared periodic purchasing and supply reports, verifying supply and establishing professional connections with vendor representatives.
• Tracked inventory shipments and prepared spreadsheets detailing item information.
• Maintained key item stock levels and wrote or expedited purchase orders.
• Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
• Maintained complete documentation and records of all purchasing activities.
• Collaborated with internal departments to better understand needs and determine purchasing requirements.
• Employed expert inventory management and oversight skills to formulate business metrics and meet corporate goals.
• Prepared detailed reports to highlight inventory levels, purchase orders and discrepancies.
• Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
• Designed and implemented process improvements to streamline purchasing process.

• Analyzed accounts for delinquencies and other ongoing issues.
• Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
• Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
• Leveraged industry trends and competitive analysis to improve customer relationship building.

· Preparing contracts for work to contractor’s Independent day-to- day correspondence.

· Preparing Purchase Orders and rate contracts, making GRN after receiving of material, Preparation of MIN as per requirement of sites.

· MIS Activities.

· Monitoring the day-to-day activities related to SAP related to EPC Department.

· Supplying the material on day-to-day basis to various sites.

· Procurement of material from vendors

· Scrutinize schedule of work for Electrical contracts.

· Awarding contracts for Electrical work to contractors independent day to day correspondence

· Preparing Purchase Orders and rate contracts, Frame Orders for the above.

· Scrutinize bills of executed contracts and making necessary amendments in contracts.

· MIS Activities.

· Participate in contract rate negotiations.