Manish Kumar Verma
Gonda
Summary
Experienced in team leadership and customer service, with a proven track record of enhancing satisfaction and driving repeat business through effective management of sales associates. Developed comprehensive training programs for new employees, contributing to skill growth and overall team efficiency. Implemented systematic inventory management practices that reduced stock discrepancies and ensured product availability, demonstrating strong organizational skills and attention to detail.
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
6065
6065
years of post-secondary education
Work History
Team Manager
Gopal mobile shop
Babhnan gonda
2025.02 - 2026.01
- Led a team of sales associates to improve customer service, enhancing satisfaction and driving repeat business.
- Developed training programs for new employees, fostering skill growth and contributing to team efficiency.
- Implemented inventory management practices, reducing stock discrepancies and ensuring product availability for customers.
Storekeeper
Tvs agency
Babhnan
2023.07 - 2025.06
- Managed inventory levels by systematically tracking stock, ensuring timely replenishment and minimizing shortages.
Teacher
V.m academy bhiti mishra basti
Basti
2019.07 - 2023.04
- Developed and implemented engaging lesson plans that enhanced student understanding and fostered a positive learning environment.
- Collaborated with colleagues to design interdisciplinary projects, promoting teamwork and critical thinking among students.
- Utilized various assessment tools to monitor student progress, ensuring timely interventions and personalized support for diverse learners.
Education
Master of Arts - English Language And Literature
Ram Manohar Lohiya Awadh University Ayodhya
Ayodhya 2023.02 - 2026.04
B.ed - Elementary Education
Ram Manohar Lohiya Awadh University Ayodhya
Ayodhya 2024.03 - 2025.04
Bachelor of Arts - English Language And Literature
Ram Manohar Lohiya Awadh University Ayodhya
Ayodhya 2019.03 - 2022.02
Ccc - Course On Computer Concepts
NIELET
2021.04 - 2021.07
Government Iti Mankapur
Gonda BPKCRD ERADA INTER COLLEGE MACKOIYA GONDA
GondaCentral Academy Civil Line Sadar Basti
BastiSkills
- Team leadership
- Customer service
- Training development
- Inventory management
- Teamwork
- Goods management and billing
- Time management
- Communication skills
- Customer focus
- Work Planning and Prioritization
Languages
Hindi
First Language
English
Intermediate (B1)
B1
References
References available upon request.
Timeline
Team Manager
Gopal mobile shop
2025.02 - 2026.01
B.ed - Elementary Education
Ram Manohar Lohiya Awadh University Ayodhya
2024.03 - 2025.04
Storekeeper
Tvs agency
2023.07 - 2025.06
Master of Arts - English Language And Literature
Ram Manohar Lohiya Awadh University Ayodhya
2023.02 - 2026.04
Ccc - Course On Computer Concepts
NIELET
2021.04 - 2021.07
Teacher
V.m academy bhiti mishra basti
2019.07 - 2023.04
Bachelor of Arts - English Language And Literature
Ram Manohar Lohiya Awadh University Ayodhya
2019.03 - 2022.02
Government Iti Mankapur
BPKCRD ERADA INTER COLLEGE MACKOIYA GONDA
Central Academy Civil Line Sadar Basti