Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Timeline
Manish Kumar Singh

Manish Kumar Singh

Account Manager/Business Development Manager
Gurugram

Summary

Skilled Business Development leader offering about 10 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

Overview

10
10
years of professional experience
7
7
years of post-secondary education

Work History

BUSINESS DEVELOPMENT MANAGER

BUILDER.AI
11.2022 - Current
  • Managing a portfolio of 25+ SMB and mid-market clients, driving retention and revenue growth through successful relationship management and upselling opportunities
  • Develop new business by driving sales in existing accounts and converting existing relationships as potential clients for Builder as well as new accounts with prime focus on outbound leads
  • Conducting regular business reviews with clients, identifying opportunities for improvement and cross-selling additional products and services
  • Maintaining healthy 3x Pipeline for better forecasting and closure including maintaining SFDC Hygiene as top priority
  • Effective utilization of sales tools for pipeline development, tracking opportunity progress (Forecasting), developing monthly & quarterly level forecasts
  • Responsible for all aspects of selling process - identify, qualify, sell, close and coordinate for all volume business in designated territory, and lead generation by using networking and other sales tools
  • Identifying key steps to close sale, identifying decision-makers and influencers, etc
  • Determining available needs and objectives, gain agreement on proposed solution / services, tying back to customer business drivers.

ENTERPRISE SALES MANAGER

ADOBE INC.
11.2019 - 05.2022
  • Achieved 95% & 120% YTD against sales quota in 2020-2021 and 2021-2022 - Highest within team resulting in over $850K of Annual Revenue
  • Maintaining a strong and hygienic pipeline of >200% QoQ based on market intelligence, ABM (Account-Based Marketing) and Sales campaigns
  • Mentored and coached ongoing Customer Success Reps, Account Managers and SDRs/BDRs, resulting in 40% improvement in their customer satisfaction ratings
  • Enabling and enhancing customer Digital Learning and Technical Communication ecosystem whilst positioning Adobe solution stack through ROI analysis, business case definition, POC, etc as required
  • End-to-End Content Management Lifecycle enablement
  • Collaborate with cross-functional teams, including sales, marketing, and product, to develop and execute account strategies that drive revenue growth and increase customer satisfaction
  • Built and maintained strong relationships with key decision-makers in target accounts, resulting in 35% increase in average deal size
  • Strengthened client relationships by building trust and delivering high-quality customer experiences, resulting in average customer satisfaction score of 9/10.

MANAGER-INSIDE SALES

KNOLDUS INC.
03.2019 - 06.2019

SR. BUSINESS DEVELOPMENT

COMPUNNEL
02.2018 - 02.2019

SR. BUSINESS DEVELOPMENT

METRICSTREAM INC.
03.2014 - 01.2018

Education

MBA - Marketing

ISBR, BANGALORE & GROUPE ESC TROYES EN CHAMPAGNE, FRANCE, Bangalore
07.2013 - 05.2015

BACHELORS OF ENGINEERING (COMPUTER ENGINEERING) - Computer Engineering

UNIVERSITY OF MUMBAI, Ratnagiri
07.2007 - 05.2012

Skills

SaaS Salesundefined

Accomplishments

  • Awarded Exceptional Performance Award at Adobe in 2021.
  • Awarded Rookie Award at MetricStream in 2015.
  • Exceeded annual quota targets by an average of 105% throughout career.
  • Received multiple customer accolades for exceptional client satisfaction and retention rates.

Disclaimer

I hereby declare that all the details furnished above are true to the best of my knowledge & belief.

Timeline

BUSINESS DEVELOPMENT MANAGER - BUILDER.AI
11.2022 - Current
ENTERPRISE SALES MANAGER - ADOBE INC.
11.2019 - 05.2022
MANAGER-INSIDE SALES - KNOLDUS INC.
03.2019 - 06.2019
SR. BUSINESS DEVELOPMENT - COMPUNNEL
02.2018 - 02.2019
SR. BUSINESS DEVELOPMENT - METRICSTREAM INC.
03.2014 - 01.2018
ISBR, BANGALORE & GROUPE ESC TROYES EN CHAMPAGNE, FRANCE - MBA, Marketing
07.2013 - 05.2015
UNIVERSITY OF MUMBAI - BACHELORS OF ENGINEERING (COMPUTER ENGINEERING), Computer Engineering
07.2007 - 05.2012

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Manish Kumar SinghAccount Manager/Business Development Manager