High-achieving General Sales Manager adept at building and leading successful sales teams. Versed sales industry practices, needs, and customers. Offering 9 plus years of experience in the field. Additionally, my exceptional negotiation skills have led the company to close deals worth a cumulative total of 2 million dollars.
Hi, I’m
Manish Nailwal
General Manager Sales
Noida, Uttar Pradesh, India,Uttar Pradesh
Summary
Overview
9
years of professional experience
Work History
Vilo Appliances Private Limited
General Manager Sales and Operation
07.2016 - Current
Job overview
- Sales Management: Orchestring successful market expansion into 5 new states, driving increased market presence and revenue growth through strategic sales planning and execution
- Achieved a remarkable 40% optimization in branch profitability by implementing effective sales strategies and operational efficiencies
- Leading online sales management initiatives, leveraging digital platforms and e-commerce strategies to boost performance and generate revenue
- Operations Management: Slashed costs by 15% through efficient operational planning, resource optimization, and cost-control measures
- Accelerated order fulfillment speed by over 50%, utilizing streamlined processes and effective supply chain management to enhance customer satisfaction and retention
- Channel Partner Management: Managing a network of 34 company-owned retail counters, 190 direct dealers, and 29 distributors, fostering strong channel partnerships and ensuring extensive product distribution
- Strategic Planning: Catalyzing strategic planning with top clients, resulting in consistent average monthly revenue increases of 2% through innovative sales and marketing strategies
- Establishing targeted marketing campaigns to drive brand awareness, engage customers, and create a strong market presence
- Cross-functional Collaboration: Championed cross-functional collaboration, leading to transformative process improvements and a notable 20% surge in employee retention rates by fostering a collaborative work environment
- Team Leadership: Heading a team of 53 senior professionals across multiple departments, providing effective leadership, coaching, and mentoring to drive high performance and achieve departmental objectives
- Mentoring and supervising over 120 team members form sales and other teams, fostering teamwork, enhancing skills, and ensuring consistent top-notch performance
- Risk Management: Analyzing sales and market trends to optimize product display and merchandising strategies, mitigating risks, and maximizing product visibility
- Implementing changes that resulted in a significant 10% increase in product visibility and positioning, improving market competitiveness
- Demonstrating my ability to drive results and success in market expansion, cost optimization, strategic planning, team leadership, business process improvement, Sales strategy, and risk management.
Sohrab Handicrafts
Assistant Manager Sales
05.2014 - 06.2016
Job overview
- Sales Management: Utilized comprehensive market analysis to identify and capitalize on untapped customer segments
- Developed customized outreach sales strategies, resulting in a remarkable 25% increase in new customer acquisition, driving revenue growth, and expanding market presence
- Customer Relations: Cultivated and nurtured exceptional client relationships, fostering a high level of customer satisfaction and loyalty
- Achieved an outstanding overall satisfaction rate of 95% and secured repeat business from over 80% of customers, demonstrating strong customer retention and trust
- Managing Dealers and Distributors: Implemented efficient payment collection processes and collaborated closely with dealers and distributors to optimize operations
- Streamlined financial transactions, ensuring timely payments, minimizing delays, strengthening partnerships, and improving overall operational efficiency
- Underscoring my ability to deliver outcomes in sales management, customer relations, and distributor management
- Highlighting my success in acquiring new customers, and fostering customer satisfaction.
Education
Asia Pacific Institute of ManagementAsia Pacific Institute Of Management
MBA from Business Administration And Management
2014
University Overview
Institute of Hotel ManagementDehradun
BHM from Hotel Management
2011
University Overview
Skills
- Sales Management
- Sales Operations
- Sales Strategy Development
- Business Development and Planning
- Coaching and Training
- National Account Management
- Negotiation
- Team Leadership
- Communication
- Contract Negotiation
- Profitability Improvement
- Sales Territory Growth
- Risk Mitigation
- Sales Planning and Implementation
- Customer Service
- Profit and Revenue-Generating Strategies
- Product and Service Management
- Time Management
- Marketing Strategies
- Sales Process Engineering
Accomplishments
Accomplishments
- Promoted to General Manager of Sales after 4 years of successful years in the sales department.
- Managed the Letter of Appreciation for the outstanding performance 2020 award-winning sales team at Vilo Appliances Private Limited.
- Achieved Letter of Appreciation for Customer Satisfaction Center 2022 Resulting in a 15% increase in customer satisfaction ratings and a 10% decrease in customer complaints with accuracy and efficiency.
Certifications
Certifications
- Certificate in Advance Management.
- Certificate in Sales: Closing Strategies
- Certificate in Strategic Thinking
- Certificate in Inclusive Leadership
- Certified Six Sigma White Belt
- Certificate in Fostering Mentoring Relationships
- Certificate in Managing Cross Functionality
- Certificate for Communication at WorkPlace
Timeline
General Manager Sales and Operation
Vilo Appliances Private Limited
07.2016 - Current
Assistant Manager Sales
Sohrab Handicrafts
05.2014 - 06.2016
Asia Pacific Institute of Management
MBA from Business Administration And Management
Institute of Hotel Management
BHM from Hotel Management
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