Manish Sharma
Gurugram,Haryana
Summary
Strategic Sales & Operations Leader with 8+ years of experience across diverse industries like EV, automotive, logistics, and B2B services. Spearheaded the COCO process at Battery Smart, enhancing operational efficiency and leading the transition to franchise-owned models. Proven track record in driving revenue growth, streamlining cash handling, and increasing digital payment penetration. Adept at leading cross-functional teams, managing large-scale operations, and ensuring customer satisfaction. Strong expertise in sales strategy, client relationship building, and process optimization, with a focus on delivering measurable business results.
Overview
9
9
years of professional experience
Work History
Sr. Manager-Supply Excellence(Growth)
Battery Smart
Gurugram
07.2022 - Current
- Company Overview: Spearheaded the development and execution of the COCO (Company Owned Company Operated) process from the ground up, ensuring operational efficiency across India
- Successfully transitioned COCO stations to franchise-owned models, driving business expansion
- Streamlined cash handling procedures for COCO stations, ensuring accuracy and accountability
- Led the onboarding process for new drivers, enhancing customer acquisition directly from swapping stations
- Increased the penetration of online payments, driving higher digital transaction volumes
- Managed and mentored a team of 14 managers, overseeing 290 station operators across 200 COCO stations, optimizing station performance and staff productivity
- Spearheaded the development and execution of the COCO (Company Owned Company Operated) process from the ground up, ensuring operational efficiency across India
- Led cross-functional teams(Sales/Ops) to achieve project milestones and deliver high-quality results.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Mentored junior staff members for skill development and career progression within the organization.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Territory Manager - Sales and Service
CARS24
Gurgaon
09.2021 - 06.2022
- Handling a team of 50+ Sales Associates along with 2 Managers.
- Inventory management of the Retail Store/Parking/Hub
- To maintain customer experience in each delivery
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Built lasting relationships with clients through outstanding customer service interactions.
- Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area.
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
- Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
Territory Sales Manager
CARS24
Delhi Area
08.2019 - 10.2020
- Company Overview: Started as Business development manager-B2C (Used Car Dealer Onboarding) and on boarded 230 dealers in a period of 4 months
- From Feb 2020 Joined C2C channel as Manager-Sales
- Handled a team of 40+ Sales Associates
- Reviewed every Team member's Sale since Token to Delivery and RC transfer
- Maintained customer experience in each delivery
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
- Increased sales revenue by developing and implementing strategic territory plans.
Territory Sales Manager
RIVIGO
New Delhi Area
08.2018 - 08.2019
- Handling a team of 5 Sales Associates
- To build relation with Transport Market Fleet Owners and Commission Brokers
- To search Load Demand for Market Vehicles (Supplies)
- To generate revenue from market by place vehicles on those loads
- To handle whole Territory Clients
- To Pamper every account of each team Member
- To do promotional activities time to time in assigned Territory
- To generate new Leads for team from Transport Directory and all other Sources
Assistant Sales Manager
IndiaMART InterMESH Limited
Delhi
06.2016 - 08.2018
- To boost up sales
- To aware customers about INDIAMART packages
- To aware customer about online B2B portal
- To generate own meeting, visit the client sites to close the deal
- Maintain good relationship with clients to upsell them to higher packages
- Took 2 promotions in tenure Executive>Sr
- Executive>Assistant Manager
JDA
Just Dial
Jaipur
10.2015 - 05.2016
- Highlight your accomplishments, using numbers if possible
Education
B.Com (Business Administration & Economics) - Commerce
Rajasthan Univercity
Jaipur06.2015
Skills
- Sales Strategy & Executions
- Business Development
- GTM
- Operations Management
- Large Team Handling
- Data Mining
Timeline
Sr. Manager-Supply Excellence(Growth)
Battery Smart
07.2022 - Current
Territory Manager - Sales and Service
CARS24
09.2021 - 06.2022
Territory Sales Manager
CARS24
08.2019 - 10.2020
Territory Sales Manager
RIVIGO
08.2018 - 08.2019
Assistant Sales Manager
IndiaMART InterMESH Limited
06.2016 - 08.2018
JDA
Just Dial
10.2015 - 05.2016
B.Com (Business Administration & Economics) - Commerce
Rajasthan Univercity
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