Hi, I’m
Manish Singh Rathore
Bangalore
Let our notebook be someone else’s textbook.
Summary
Innovative, enthusiastic and results driven product leader with 12+ years of experience in leading cross-functional teams to develop and launch successful products. Proven track record of driving revenue growth through strategic planning and effective execution.
Overview
13
years of professional experience
Work History
Reward360 Group
Group Product Manager
01.2023 - Current
Job overview
- Ideated and built next-gen multipurpose digital marketplace for flight bookings, hotels, and online shopping designed to offer 50+ million customers extensive and personalized shopping experience.
- Oversaw product design and roadmap and coordinated aspects of development and rollout
- Outlined product strategy for next 3 years, conceptualized product roadmap, oversaw product design, and defined key success metrics with major focus on improving NPS, increasing renewal rate and decreasing customer churn rate.
- Lead product discovery and delivery processes and reiterated features focused on consumer centricity, along with UX team.
- Liaised with sales & marketing team to collect customer feedback and incorporating them into subsequent production runs and development lifecycles for continuous enhancement and improvisations targeting better customer experience.
- Created product positioning strategies marketing plans designed to achieve optimal market penetration with target demographics.
- Evangelized for managed products at various trade shows and industry events, communicating effectively with potential clients.
- Oversaw product design and roadmap and coordinated aspects of development and rollout.
- Worked collaboratively with product developers, senior executive stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements along with delivery updates on project milestones and deadlines.
Kampd Pte Ltd.
Chief Product Officer
03.2021 - 11.2022
Job overview
- Partnered and collaborated with CEO to conceptualize, build and ship MVP of product vision.
- Launched mobile app at Singapore Fin-Tech Festival, largest Fin-Tech festival in the world and a knowledge platform for global Fin-Tech community.
- Built recommendation engine as feature for social media app that personalized content for users based on user PBIE (Persona, Behavior, Interest, Engagement).
- Introduced and defined key product success metrics and established OKRs to measure performance and outcomes for product-market fit.
- Ensured backlogs were well-groomed along with supporting seamless workflow and adequate resources for end-to-end delivery.
- Analyzed product budgets and made recommendations to improve them thereby ensuring successful build of product within targeted cost range.
- Conceived product design in collaboration with UX team to ensure user friendliness and ease of feature usability.
- Initiated Influencer Creator Accelerator program with partnership team to understand creators’ feedback and build good content strategy for the social media app.
- Conducted market research to identify new opportunities to establish 3 year working plan and roadmap for the app.
- Spearheaded press releases activity to increase brand visibility.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
CRISIL LTD.
Head – Product & Data Science CoE
11.2018 - 03.2021
Job overview
- Collaborate with S&P Business Leaders to design and deliver automation product to support their Global Business division initiative targeted to improve 1037-man hours led engagements, saving of approx. $500,000 annually.
- Drive customer success process in collaboration with CRM and research teams
- Lead product function focused on ideation, market research, user interviews, UI/UX wireframing, design execution, product development and growth.
- Heading Product and Data Science Centre of Excellence that works with global business teams to support Customer Analytics and Machine learning/ Deep learning solutions.
- Interface with global business teams to understand customer and business needs and translate them into high quality user stories working across product management team.
JP Morgan Chase & Co.
Product Manager – Digital Business Transformation
03.2016 - 10.2018
Job overview
- Designed and built an AI tool to book live trades based on Sales team and Client live commands.
- Designed machine learning based settlement system for middle office to auto settle Intraday trades based.
- Managed end-to-end development of wealth management platform, targeted at APAC HNIs. Product garnered $210,000 in year 2018
- Analyzed and implemented business process model of newly introduced trade and risk management tool replacing with legacy one.
- Ideated, designed & implemented the expansion of the digital trading product line and product features by collaborating with UI/UX & Engineering teams.
KPMG Services Pte Ltd.
Associate Management Consultant
08.2015 - 02.2016
Job overview
- Used quantitative data, gathered to develop an understanding of customer behavior, demographics, and lifecycle.
- Evaluated customer churn rate for a SEA telecom giant by analyzing Customer demographics and behavior.
- Developed RFPs and RFQs for pitching business to clients, government and private, as part of Business Development team
Tata Consultancy Services Ltd
Business Analyst
09.2010 - 08.2014
Job overview
- Analyzed As-Is process to design a To-Be process for a a Banking client that led to effort saves of up to ~20%
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Generated business intelligence reports to inform strategic decision-making.
Education
SINGAPORE MANAGEMENT UNIVERSITYSingapore
Masters of IT in Business from Business Analytics
08.2015
SRM UNIVERSITYChennai
Bachelor of Technology from Electronics and Communication Engineering
05.2010
Skills
- Product Analytics
- Business & Data Analytics
- ML & Deep learning Framework
- Technical Architecture Analysis
- Product Development
- Agile Methodology
- Strategic Initiatives
- UX and UI Design
- Startup Experience
- Roadmap Development
Key Competencies
- Product Management
- E-Commerce
- Digital Marketplace
- Digital Transformation
- Client Engagement
- MVP Ideation & Prototyping
- Business Architecture & Integration
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Group Product Manager
Reward360 Group
01.2023 - Current
Chief Product Officer
Kampd Pte Ltd.
03.2021 - 11.2022
Head – Product & Data Science CoE
CRISIL LTD.
11.2018 - 03.2021
Product Manager – Digital Business Transformation
JP Morgan Chase & Co.
03.2016 - 10.2018
Associate Management Consultant
KPMG Services Pte Ltd.
08.2015 - 02.2016
Business Analyst
Tata Consultancy Services Ltd
09.2010 - 08.2014
SINGAPORE MANAGEMENT UNIVERSITY
Masters of IT in Business from Business Analytics
SRM UNIVERSITY
Bachelor of Technology from Electronics and Communication Engineering
Similar Profiles
Mamtha Ashok LalMamtha Ashok Lal
Travel Specialist at Reward360Travel Specialist at Reward360
Balajineyulu RBalajineyulu R
QA Engineer II at Reward360 Global Solutions Pvt LtdQA Engineer II at Reward360 Global Solutions Pvt Ltd
Radha Krishna RRadha Krishna R
Client and Customer Service (Escalations) as Lead at Reward360 Global Services Pvt. LtdClient and Customer Service (Escalations) as Lead at Reward360 Global Services Pvt. Ltd
SHREYA DESHREYA DE
DIRECTOR OF ENGINEERING at VISADIRECTOR OF ENGINEERING at VISA
Shrivibhu Bhat ElathurShrivibhu Bhat Elathur
System Design Engineer at SanDisk (via Magnit)System Design Engineer at SanDisk (via Magnit)