Driving, Organizing Events, Cricket,
Abhishek Jain
Manager - Delivery And Solutions
Bangalore
Summary
Strategic, visionary and purpose driven leader who enjoys the challenge of working in an environment that's ambiguous, complex, and characterized by significant change. Dedicated and results-driven Project Manager with overall 15 years of experience and excellent client oversight and issue resolution talents. Highly effective in overseeing multiple tasks and employees at once. Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams.
Managed a portfolio of 5Mn+ USD. Delivered 20+ projects developed in various technologies like SAP, UI5, React JS, BPM, PI/PO, ABAP/oData, Java, android and hybrid mobile application using different project methodologies like agile, waterfall, hybrid. Managed a team of 25+ people in single project.
Overview
16
16
years of professional experience
3
3
Certificates
2
2
Languages
Work History
Project Manager
Incture Technologies Pvt Ltd
Bangalore
2021.07 - Current
- Managed various IT projects to meet deadlines and customer requirements. Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Developed project plans and managed project scope using different project methodologies to guide projects from conceptualization to implementation and maintenance.
- Communicated project plans, progress and roadblocks to key stakeholders and project contributors.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Developed and maintained project budgets to control costs and meet organizational and project goals. Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Managed product teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Facilitated workshops to collect project requirements and user feedback.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Associate Manager - Delivery
Incture Technologies Pvt Ltd
Bangalore
2019.07 - 2021.06
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Developed and maintained project documentation for reliable records. Monitored and tracked project metrics and collected data to share with project members.
- Updated customers and senior leaders on progress and roadblocks.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Developed and implemented project plans and budgets to ensure successful execution.
- Maintained open communication by presenting regular updates on project status to customers.
Associate Manager - IT Automation
Incture Technologies Pvt Ltd
Bangalore
2016.07 - 2019.06
- Delivered IT automation tools like Leave management system, Resource Allocation tool, tool for attendance tracking & regularization, implementation of Dynamics 365, JIRA Cloud and GitHub
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Done solutioning for all the products and with a team of freshers developed and delivered IT automation tools to use withing organization.
- Moved from excel to JIRA software. Configured JIRA for different projects running within the org. As a JIRA admin, Enhanced the projects as required and trained people to use JIRA effectively.
- As GitHub admin managed org-wide repositories and users. Trained people to use the tool.
- All the tools developed internally, were utilized and saved the subscription cost.
Lead Quality Assurance Engineer
Incture Technologies Pvt Ltd
Bangalore
2013.08 - 2016.07
- Build and setup a Quality Assurance team in the organization to streamline key processes for entire department by implementing method to improve efficiency.
- Implemented new quality assurance and customer service standards. Created and maintained quality management systems to align with industry standards.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Mentored junior engineering staff, offering instruction on testing parameters and accepted engineering principals. Optimized test cases to maximize success of manual software testing. Conducted functional testing, regression testing, SAP testing, analyzed results, and submitted observations to development team.
- Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches. Worked closely with different departments to develop innovative solutions to functionality issues.
Associate Projects
Cognizant Technologies Pvt Ltd
Mumbai
2007.12 - 2012.06
- Produced quality standards, checklists, report templates, and processes.
- Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
- Set up and managed team meetings.
- Led team of engineers in providing design and engineering solutions to various clients and market sectors.
Education
Bachelor of Technology - Mechanical
Maulana Azad National Institute of Technology
Bhopal 2003.07 - 2007.06
Skills
Project Management
Accomplishments
- Completed 20+ projects on time and above BM, achieving 9+/10 customer satisfaction rating.
- People manager of 15 team members. Managing their performance, billing & allocations, define growth path, attrition, replacements, employee up-skilling/cross-skilling etc
- Designed and configured opportunity tracker, project metrics tool, RLS and effort estimator tool using MS excel.
- Introduced JIRA and D365 to use for different business function.
- Got the best team awards for IT automation as well as customer delivery projects.
- Contributed in organization headcount growth from 60 to 800.
- Effective contributor is setting up processes, document standardization, organization's ISO certification.
- Trained people on JIRA software, effective utilization of Azure dev ops for project management, setting up project management document templates on intranet portal for quick access.
Certification
Udemy Agile Scrum Master - In Progress
Interests
People Management
Timeline
Project Manager
Incture Technologies Pvt Ltd
2021.07 - Current
Associate Manager - Delivery
Incture Technologies Pvt Ltd
2019.07 - 2021.06
Associate Manager - IT Automation
Incture Technologies Pvt Ltd
2016.07 - 2019.06
Lead Quality Assurance Engineer
Incture Technologies Pvt Ltd
2013.08 - 2016.07
Associate Projects
Cognizant Technologies Pvt Ltd
2007.12 - 2012.06
Bachelor of Technology - Mechanical
Maulana Azad National Institute of Technology
2003.07 - 2007.06
Udemy Agile Scrum Master - In Progress
AWS Certified SA - In Progress
PMP - In Progress
Softwares
Tools I have used during my work to simplified the work and track
Atlassian JIRA Software, Azure DevOps Boards, Dynamics 365, MS Excel PPT, Zoho people payroll and CRM, ALM, SAPGui,
Tools & Softwares
Tools I have used during my work tenure to simplify, planning & scheduling the work and easy tracking
MS Projects, MS office, Dynamics 365, Zoho people payroll and CRM, Atlassian JIRA Software, Trello, Azure DevOps Boards, ALM, SAPGui.
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