Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Inside Sales Intern
Simplilearn
05.2021 - 08.2021
Inside Sales Manager at Simplilearn, consistently exceeding revenue targets in online learning.
Assisted in meeting sales targets by proactively reaching out to potential clients through cold calls and emails.
Recognized for optimizing sales processes, achieving consecutive 90% monthly growth, and securing strategic partnerships for business expansion.
Relationship manager
NoBroker.com
08.2022 - 07.2023
Client Onboarding: Relationship managers assist new clients with the onboarding process
Customer Relationship Management: Building and maintaining strong relationships with customers is a primary responsibility
Upselling and Cross-selling: Relationship managers identify opportunities to upsell or cross-sell NoBroker's products and services to existing clients.
Business Development Executive
SBL Knowledge Service
06.2023 - Current
Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
Leveraged social media platforms for targeted outreach to potential clients, generating interest in our offerings while building brand recognition.
Boosted sales leads by implementing effective prospecting and cold calling strategies.
Industry Analysis on Nykaa, How Nykaa's success is based on pre and post-covid efficiency of delivering their products. Led projects and analyzed data to identify opportunities for improvement. Explored how Nykaa solved problems, improved operations, and provided exceptional service to customers.