Manjari Jayachandran
Vellore
Summary
Results-driven AR Accountant with extensive experience at ThoughtSpot, Inc., specializing in efficient invoice processing, collection and effective dispute resolution. Successfully reduced outstanding balances by implementing strategic account management practices. Proficient in billing reconciliation, and skilled in cultivating client relationships to enhance collections and optimize financial outcomes.
Overview
6
6
years of professional experience
Work History
AR Accountant
ThoughtSpot, Inc
Bangalore
06.2023 - Current
- Maintained accurate records of invoices, payments, credits, and deductions.
- Developed and ensured accuracy of billing system procedures.
- Managed customer workspaces based on outstanding balances.
- Led the OTC process during the Mode Analytics acquisition transition.
- Conducted account audits to identify and resolve billing discrepancies.
- Assisted in monthly financial management and analysis.
- Managed customer notifications and collections for delinquent accounts.
AR Analyst
Danfoss Manufacturing Industry
Chennai
06.2022 - 04.2023
- Striving to achieve individual targets by maximizing daily client outreach, while contributing to the team's goal of reducing AR, aiming to lower my OD% from 40% to 3%.
- Managing customer inquiries related to reconciliation and delinquent account collections through calls, emails, or designated channels, such as the Payment Inquiry and Reconciliation & Control units.
- Investigating disputed accounts by recording and processing disputes with proper classification, reviewing incorrect invoices, preparing correspondence, following up via phone or email, and maintaining documentation per policies and procedures.
- Contacting customers for allocation details of payments recorded in the ledger.
- Preparing and managing reports, including debt collection, bad debt, and dispute files, to monitor collection progress and workflow.
Credit Analyst
Ford Motors Company
Chennai
05.2020 - 06.2022
- Utilized ACDV framework to address customer credit report concerns efficiently.
- Deals with auto finance retail/lease operations, fraud investigation, debt collection, repo/auction methods, and bankruptcy methods of Ford Credit North America.
- Analyze customer credit report statements. Responsible for delivering the accurate credit report for the dispute raised by the customer.
Underwriting Associate
Accenture Solution
Chennai
01.2019 - 05.2020
- Summarized key terms and conditions affecting revenue in commercial real estate lease documents.
- Conducted initial sizing for loans from banks, agencies, and housing credit programs.
- Evaluated sector-specific opportunities and risks.
- Analyzing financial statements. Day-to-day interaction with clients through mail, voice, and daily activities.
- Ensured that client deliverables were met within specified timelines.
Education
B.Com - Accounting And Finance
Auxilum College
Katpadi, Vellore05-2018
Skills
- Invoice processing
- Billing reconciliation
- Accounts receivable aging
- Payment reconciliation
- Dispute resolution
- Customer account management
Timeline
AR Accountant
ThoughtSpot, Inc
06.2023 - Current
AR Analyst
Danfoss Manufacturing Industry
06.2022 - 04.2023
Credit Analyst
Ford Motors Company
05.2020 - 06.2022
Underwriting Associate
Accenture Solution
01.2019 - 05.2020
B.Com - Accounting And Finance
Auxilum College
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