MANJEET KUMAR
IT AND COMMUNICATION
New Delhi
Summary
Multitasking Network Administrator with background in system upgrades and hardware monitoring. Determined employee with over 12 years of network component installation experience. Highly knowledgeable in system repairs and performance improvements. Conducting video conferences frequently for higher dignitary. Communication manager for Data as well as Voice. Managing Telephone call in Exchange. Receiving and Dispatching signals to different department.
Overview
19
19
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Network Administrator
Indian Air Force
07.2019 - 01.2024
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Identified and immediately resolved issues with network devices.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Assisted IT staff on troubleshooting issues.
- Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.
- Monitored system performance and responded to alerts.
- Verified continuity of computer and telephone system services for users.
- Improved network efficiency by implementing and managing system updates and patches.
- Improved employee satisfaction by promptly addressing technology-related concerns raised during periodic performance evaluations
- Monitored networks and network devices to resolve technical problems quickly.
- Diagnosed and resolved hardware and software issues.
Security Supervisor
Indian Air Force
01.2017 - 07.2019
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Coordinated with IT personnel regarding security of digital assets and information systems.
Signals Intelligence Analyst
Indian Air Force
12.2012 - 07.2019
- Improved operational security protocols through regular evaluation and updating of existing policies and procedures.
- Provided critical support during military operations by delivering real-time intelligence updates to field commanders.
- Participated in briefings and presentations, sharing expert insights into current trends and emerging threats within the signals intelligence landscape.
- Enhanced signals intelligence analysis accuracy by implementing advanced tools and techniques.
- Collaborated with multi-disciplinary teams to provide accurate and timely intelligence assessments.
- Maintained up-to-date knowledge on industry advancements, integrating new technology where applicable to improve signals analysis capabilities further.
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
- Assisted in creating high-level intelligence briefs for senior-level personnel.
- Coordinated with other intelligence agencies to share information and resources.
- Developed standard operating procedures for intelligence operations and activities.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Created useful and timely intelligence products to support field operations.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Worked weekends and long hours in deployed locations to complete signal analyzing taskings.
- Trained in conflict resolution among subordinates, equals and superiors.
- Rated job performance for 35 subordinates providing timely and effective feedback.
Communications Operator
Indian Air Force
01.2005 - 01.2012
- Maintained accurate records of calls placed and received.
- Operated switchboard and routed incoming calls to appropriate departments.
- Resolved customer issues and complaints promptly and politely, upholding satisfaction.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Supported customers by managing 80 calls per day efficiently while maintaining professionalism and upbeat tone.
- Enhanced customer satisfaction by promptly answering and directing incoming calls to appropriate departments.
- Worked closely with supervisors to address any operational challenges or areas for improvement within the department.
Education
O LEVEL COMPUTER COURSE
NIELIT
NEW DELHI 04.2001 -
B.ED
JAY NARAYAN VYAS UNIVERSITY
JODHPUR01.2015
Master of Arts - Public Administration
IGNOU
NEW DELHI 04.2001 -
Bachelor of Arts - PUBLIC ADMINSTRATON
IGNOU
NEW DLEHI 04.2001 -
INTERMEDIATE - SCIENCE
TPS COLLEGE
PATNA 04.2001 -
High School Diploma -
DEVI DAYAL HIGH SCHOOL
PATNA 04.2001 -
Skills
Network Troubleshooting
Hardware and software monitoring
Customer Support
VoIP Systems
LAN and WAN control
Hardware Installation
Hardware knowledge
PC diagnostics
Network repairs and maintenance
Certification
AIR FORCE NETWORK OPERATOR COURSE
Timeline
Network Administrator
Indian Air Force
07.2019 - 01.2024
Security Supervisor
Indian Air Force
01.2017 - 07.2019
Signals Intelligence Analyst
Indian Air Force
12.2012 - 07.2019
Communications Operator
Indian Air Force
01.2005 - 01.2012
O LEVEL COMPUTER COURSE
NIELIT
04.2001 -
Master of Arts - Public Administration
IGNOU
04.2001 -
Bachelor of Arts - PUBLIC ADMINSTRATON
IGNOU
04.2001 -
INTERMEDIATE - SCIENCE
TPS COLLEGE
04.2001 -
High School Diploma -
DEVI DAYAL HIGH SCHOOL
04.2001 -
B.ED
JAY NARAYAN VYAS UNIVERSITY
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