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MANJEET KUMAR
Haryana
Summary
Detail-oriented data entry and technical support specialist with strong skills in troubleshooting and documentation management. Facilitated improved service delivery and customer satisfaction through effective problem-solving. Experienced in network configuration and cross-functional collaboration to advance business objectives while ensuring data integrity.
Overview
11
11
years of professional experience
Work History
Home Service Partner
Jio AirFiber
09.2024 - Current
- Home Service Partner
- Installed and activated AirFiber connections, conducted site surveys, configured routers/Wi-Fi, troubleshot issues, educated customers, reported outcomes, coordinated with technical teams.
- Developed strategic partnerships to enhance service offerings and market presence.
- Analyzed customer feedback to improve service delivery and customer satisfaction.
- Coordinated cross-functional teams to execute business initiatives efficiently.
Computer Operator / CSC Centre Operator
CSC Centre
01.2016 - Current
- Managed computer operations in secure environment, ensuring seamless delivery of government e-services, accurate documentation, timely reports, efficient data entry, and effective customer support.
- Operated computer systems to ensure data processing efficiency.
- Monitored system performance and reported issues to IT support.
- Conducted routine backups to secure data integrity and availability.
Helper
Honda Motorcycle & Scooter India Pvt. Ltd.
- Assisted team in assembling motorcycle components using hand tools and machinery.
- Collaborated with colleagues to streamline assembly line processes for efficiency.
- Supported production and warehouse operations, ensuring effective material handling and adherence to safety protocols.
- Maintained a clean and organized workspace to ensure safety compliance.
Education
ITI -
Turner Trade - NCVT
10+2 - Haryana
Board of School Education
10th - Haryana
Board of School Education
Skills
- Data entry operations
- Technical support
- Customer support
- Technical troubleshooting
- Documentation management
- Network configuration
- Windows operating system
- Peripheral management
- Internet service management
- Internet and email proficiency
- Problem analysis
- Microsoft Office Suite
- Field management
Languages
- Hindi, Native
- English, Working Proficiency
Timeline
Home Service Partner
Jio AirFiber
09.2024 - Current
Computer Operator / CSC Centre Operator
CSC Centre
01.2016 - Current
Helper
Honda Motorcycle & Scooter India Pvt. Ltd.
ITI -
Turner Trade - NCVT
10+2 - Haryana
Board of School Education
10th - Haryana
Board of School Education