Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Software
Work Availability
Timeline
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Manjeet Singh

Manjeet Singh

Team Leader
Karnal,Haryana

Summary

An enthusiastic & high energy driven professional targeting challenging assignments in Property and Casualty Insurance domain with a reputed organization. The Quality & Continuous Improvement Specialist responsible for achieving the business objectives Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
2
2
Certifications
1
1
Language

Work History

Team Leader

Cognizant Technologies Solutions
Noida, Uttar Pradesh
07.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Learned and adapted quickly to new technology and software applications.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.

Process Specialist

Cognizant
Noida
03.2016 - 06.2024
  • Inventory allocation and Preparing EOD report and send them to Counterpart on daily basis
  • Evaluate processes and analyze data to generate and deploy sustainable improvement
  • Preparing RCA and Pareto analysis on weekly and Monthly time frame
  • Conducting Process knowledge test and refresher session
  • Preparing ramp plan and provide training to the new hires
  • Conducting team huddles to discuss error trends and new updates
  • Arranging regular refresher and updating SOP's and FAQ's
  • Concisely depict processing times, key measurements of performance, pain points and root causes
  • Help motivate colleagues in process improvement through Idea Hunt and identify efficiency projects
  • Maintain and monitor key LifeWorks performance metrics using dashboards for monitoring progress, achievements and business results
  • Highlights: Successfully closed two robotics automation projects using UI Path Automation tool.

Process Associate - Endowments

Genpact (G.E.)
Noida
06.2014 - 03.2016
  • Processing policies (Endorsements)
  • Preparing daily reports
  • Conducted regular refreshers & developed training curriculum for the process & FAQ's.

Education

BBA - Information Management

Mukand Lal National Collage
Yamunanagar
03.2008 - 2011.05

Skills

Decision-Making

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Certification

UI Path Studio X

Personal Information

Date of Birth: 09/20/91

Software

Power BI

UiPath

Chat GPT

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Team Leader

Cognizant Technologies Solutions
07.2024 - Current

Process Specialist

Cognizant
03.2016 - 06.2024

Process Associate - Endowments

Genpact (G.E.)
06.2014 - 03.2016

BBA - Information Management

Mukand Lal National Collage
03.2008 - 2011.05

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