Manjeet Singh
Delhi
Summary
Dynamic leader with a proven track record at Dr Lal Path Labs, enhancing office efficiency and streamlining policies for optimal performance. Skilled in vendor negotiations and customer service management, I excel in fostering team productivity and maintaining rigorous recordkeeping standards. Achievements include significantly improving stakeholder communication and implementing strategic organizational changes.
Overview
14
14
years of professional experience
Work History
Administrative Manager
Dr Lal Path Labs
03.2021 - Current
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updated reports, managed accounts, and generated reports for company database.
- Verified customer information for orderly, up-to-date online systems.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Ensure Lab leanliness and organization.
Team Leader
Concord Logs and Services
09.2019 - 03.2021
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Evaluated customer needs and feedback to drive product and service improvements.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Frequently inspected production area to verify proper equipment operation.
- Created and managed project plans, timelines and budgets.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Lab Technician
Thyrocare
01.2016 - 01.2019
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Oversaw items in inventory and reordered before supplies diminished.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Set and oversaw quality assurance guidelines for laboratory work.
Lab Technician
Cryoviva Biotech Ltd
09.2015 - 12.2016
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Oversaw items in inventory and reordered before supplies diminished.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Trained and supervised junior technicians in laboratory protocols.
- Troubleshot and resolved equipment and process issues.
Phlebotomist
Thyrocare Lab Tech
01.2014 - 01.2015
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Followed established safety protocols and standards to minimize risk of infection and injury.
Laboratory Technician
Cryobanks Pvt Ltd
02.2012 - 08.2014
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Calibrated and maintained instruments to keep equipment fully operational.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Documented information by maintaining daily logs and equipment record books.
- Inspected laboratory equipment to maintain good working condition for optimal results.
Phlebotomist and Front Office Executive
Dr Lal Path Labs
01.2011 - 01.2012
- Used personal protective equipment correctly to protect coworkers and patients.
- Organized daily work based on collection priority.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Packaged and shipped specimens to central lab daily.
- Centrifuged blood samples as outlined in clinical protocols.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Education
Bachelor of Science - Healthcare
Punjab Technical University
Punjab04.2015
High School Diploma -
Karnatka School of Open University
Karnatka04.2012
Skills
- Policy Development
- Schedule Management
- Accounting Procedures
- Vendor Negotiations
- Customer Service Management
- Organization and Multitasking
- Recordkeeping and Reporting
- Office Supervision
Languages
English
Hindi
Punjabi
Timeline
Administrative Manager
Dr Lal Path Labs
03.2021 - Current
Team Leader
Concord Logs and Services
09.2019 - 03.2021
Lab Technician
Thyrocare
01.2016 - 01.2019
Lab Technician
Cryoviva Biotech Ltd
09.2015 - 12.2016
Phlebotomist
Thyrocare Lab Tech
01.2014 - 01.2015
Laboratory Technician
Cryobanks Pvt Ltd
02.2012 - 08.2014
Phlebotomist and Front Office Executive
Dr Lal Path Labs
01.2011 - 01.2012
Bachelor of Science - Healthcare
Punjab Technical University
High School Diploma -
Karnatka School of Open University
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