Dedicated and detail-oriented Project & Program Management professional with over 11.9 years of experience across Banking, Health, Insurance, and Financial Services sectors. Proven track record in managing large-scale projects, driving governance standards, enhancing operational efficiency, and aligning project objectives with organizational goals. Expertise in Waterfall and Agile methodologies, with a deep understanding of project financials, risk management, and compliance. Known for stakeholder management, resource optimization, and delivering data-driven insights to support strategic decision-making.
Core Competencies
Project Governance & Compliance: Skilled in setting up and maintaining project governance frameworks to ensure adherence to organizational standards and regulatory requirements.
Resource Management & Optimization: Proficient in managing cross-functional teams, resource allocation, and optimizing resource utilization to meet project needs.
Risk Management & Mitigation: Experienced in identifying, assessing, and mitigating project risks, with strong capabilities in RAID (Risks, Assumptions, Issues, Dependencies) management.
Stakeholder Engagement & Communication: Effective at managing stakeholder relationships, fostering collaboration, and ensuring project transparency through regular reporting.
Financial & Budget Management: Strong ability to oversee project budgets, track financial performance, and provide variance analysis to optimize project expenditure.
Process Improvement & Change Management: Committed to process improvement, leveraging Lean principles to enhance productivity and efficiency across project lifecycles.
Overview
12
12
years of professional experience
Work History
Senior Manager
Capco Technologies
10.2024 - Current
Led project forecasting efforts, ensuring resource planning, financial alignment, and adherence to delivery timelines.
Chaired SteerCo meetings, prepared executive-level SteerCo decks, and ensured clear communication with senior stakeholders.
Led change governance, ensuring smooth transitions by assessing impacts, obtaining approvals, and implementing structured change controls to minimize risks and disruptions.
Managed end-to-end onboarding processes, optimized resource allocation, and ensured workforce readiness across project phases.
Maintained Clarity by continuously tracking risks, issues, dependencies, and assumptions, ensuring effective mitigation planning and cross-functional collaboration.
Managed project budgeting, cost controls, and financial forecasting, ensuring financial compliance and Clarity reporting accuracy.
Maintained project documentation and tracking through Confluence and JIRA, ensuring visibility and traceability of all project activities.
Led project rebaselining efforts to adjust for evolving business requirements, ensuring continued alignment with strategic goals.
Provided leadership for multiple workstreams, stepping in for Workstream Leads as needed to maintain project momentum and delivery.
Works closely with stakeholders to develop Programme/ project key documents (such as plan, roadmap)
Proactively monitor project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle
Takes ownership of critical issues and ensures resolution within agreed timescales and implements mitigating plans against identified risks and issues
Plans effectively around delivery constraints and optimizes the plan to maximize benefits and minimize risk
Assistant Manager
KPMG Global Services Private Limited
02.2022 - 10.2024
Performed End to End Governance which involved stakeholder management, planning, Execution, Decision making, milestone tracking, Status Reporting, Project communication, preparing SOPs, artifacts and training new joiner (PMO team)
Tracks progress against the plan, looking ahead and removing roadblocks to delivery, takes ownership of problems and timely escalates when needed
Play an active role in development and monitoring of a well-defined project/programme plan, identifying the key milestones and engaging with stakeholders to assign roles/tasks responsibilities
Spearhead PMO governance initiatives to ensure project alignment with organizational standards, budgets, and timelines
Partner with stakeholders across departments to maintain transparency, deliver regular project updates, and address project challenges in real-time
Establish and manage RAID logs for effective tracking and resolution of project risks, assumptions, issues, and dependencies
Oversee the development of project management plans, including defining milestones, setting objectives, and creating project cadences to streamline communication and project tracking
Supervise the onboarding and offboarding process, manage vendor contracts, and maintain project financial records to ensure budget alignment
Successfully led a critical risk transformation project for a banking client, developing risk models for unsecured lending products (Current Account, Personal Loan, Credit Card), resulting in improved risk assessment accuracy
Directed a cross-functional team on a USD 20 million project, achieving all milestones within budget and on schedule, which enhanced the client's digital risk capabilities
Associate Consultant
Wipro Technologies
05.2013 - 01.2022
Coordinated PMO activities for multiple high-impact projects within the Banking, Insurance, and Health sectors, focusing on project governance, quality assurance, and risk management
Designed and implemented project management dashboards for KPIs and project health tracking, providing senior leadership with clear visibility into project performance
Managed project financials, including budget forecasts, expense tracking, and variance analysis, ensuring cost-effective resource allocation
Conducted thorough risk assessments and developed mitigation strategies, maintaining up-to-date RAID logs to proactively address issues
Developed Jira and Azure DevOps dashboards for testing and monitoring of web applications, enhancing testing accuracy and efficiency
Played a pivotal role in a PMO-led project for a top insurance firm, managing stakeholder reporting, financial reconciliation, and the drafting of Statements of Work (SOW), thereby ensuring project compliance and timely delivery
Education
B.tech - computer science
Lovely Professional University
Phagwara, India
01-2013
Intermediate -
Army Public School
Pathankot, India
01.2008
Skills
Project Governance & Compliance
Resource Management & Optimization
Risk Management & Mitigation
Stakeholder Engagement & Communication
Financial & Budget Management
Process Improvement & Change Management
Project Management Tools
Agile & Waterfall Methodologies
Resource & Financial Management
Stakeholder Reporting
Strategic planning
Cross-functional collaboration
Operations management
Cross-functional team coordination
Documentation and reporting
Resource allocation
Accomplishments
Successfully led a critical risk transformation project for a banking client, developing risk models for unsecured lending products.
Directed a cross-functional team on a USD 20 million project, achieving all milestones within budget and on schedule.
Languages
English
Domains
Banking Sector
Health Sector
Insurance Sector
Timeline
Senior Manager
Capco Technologies
10.2024 - Current
Assistant Manager
KPMG Global Services Private Limited
02.2022 - 10.2024
Associate Consultant
Wipro Technologies
05.2013 - 01.2022
B.tech - computer science
Lovely Professional University
Intermediate -
Army Public School
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Senior Consultant I at CAPCO TechnologiesSenior Consultant I at CAPCO Technologies