Manjesh Gowda S
Bangalore
Summary
Dynamic Technical Lead-SRE at HCL Technologies with expertise in Kubernetes management and incident resolution. Proven track record in mentoring teams and optimizing cloud infrastructure costs. Adept at implementing CI/CD pipelines and fostering agile methodologies, driving significant improvements in project delivery and application uptime. Passionate about technical documentation and team leadership.
Overview
10
10
years of professional experience
Work History
Technical Lead-SRE
HCL Technologies
Bangalore
07.2022 - Current
- Working as Technical Lead-SRE for Verizon IOT Project
- Take part with client meetings to understand the requirement and align the team to work towards it
- Planning the infrastructure, along with R&D and development team to move from Monolith to Microservices.
- Onboarding the new verticals and performing the Table Top Excercise, Documentation before going live.
- Hiring new candidates according to skill set requirements. Mentoring and training the new candidates wrtr project requirement
- Working on Agile sprint tasks and making sure they are updated with the proper status on a daily basis, and closed within the sprint.
- SME for Applications, on boarding them from Development team, creating checklist and performing table top exercise, creating/documenting technical details, Escalation paths & SOP for troubleshooting
- Using api monitoring to monitor the uptime and availability of applications, work on issues with help of Splunk and performing the initial investigation and troubleshooting
- Open bridge for TRIAGE issues as per incident management and involving concerned team to fix it
- Post resolving documenting the RCA, creating outage forms and Postmortem reports
- Hold review meetings with management & stakeholders for the monthly triage incidents and discuss on the RCA, preventive actions
- Creating helm charts for applications and upgrading/maintaining the existing applications
- Involving in weekly releases of new versions for the microservices and supporting them in finalizing the checklists, deploying them in all environments and helping to validate
- Updating the secrets, ingress creation and configuring alerts for the kubernetes clusters
- Creating dashboards and upgrading existing grafana panels
- Working on EKS cluster upgrade, working with Platform team on the AMI patching of the Kubernetes nodes
- Upgrading the current monitoring infrastructure images and deploying them through HELM
- Working on Cost Optimization of the Infrastructure based upon the usage of applications, coordinating with the Development team and making changes as discussed and sharing monthly cost usage reports of various verticals
- Maintaining access of various third party and monitoring tools in the organization
- Making necessary changes in the stash upon access requests post getting approval and business justification.
Devops Engineer
IBM PVT LTD
11.2020 - 03.2022
- Company Overview: Contractor
- Worked as a Devops Engineer at IBM COS Loadbalancer Team
- Worked on Git and Jira issues with respect the loadbalancer tasks like certificate renewal, service group creations
- Creation of Grafana Dashboard to monitor the metrics both manually and via ansible automation
- Creating dev environments locally and testing the code changes and verify they meet the requirements
- Participate on weekly meetings and sharing views and inputs on the current project blockers and providing suggestions if needed
- Worked with Jenkins under the CI/CD pipeline providing continuous improvement to agile s/w development teams
- Responsible for defining branching & merging strategy, check-in policies, improving code quality, automated Gated Check-ins, defining backup(Git)
- Setting up of Kubernetes cluster, certificate renewal of the components
- Troubleshooting issues on the Kubernetes cluster with respect to deployments and providing the relevant log details to Developers for further debugging and fix
- Take part in release of new versions of microservices via Spinnaker/ Jenkins, working along with QA to validate the smoke tests
- Manual release and rollback of application versions on Kubernetes Cluster
- Basic Knowledge of HELM Charts
- Worked on CEPH storage application, operations and setting up monitoring for the same in Zabbix
- Experience in Amazon Web Services like EC2, Load Balancers, Auto Scaling, S3, VPC, Cloud Watch and IAM
- AWS cleanup, Cost optimization & Effective resource utilization by implementing right resource for right usage
- Implemented cronjobs for S3bucket backups and RDS backups
- Created logging setup using Logstash and integrated superset cluster with application for graph visualization
- Contractor
Product Support for Language Translation Product
SDL Technologies India Private Limited
04.2017 - 11.2020
- Company Overview: RWS Group
- Creating pipelines in Spinnaker and configuring the Cluster Loadbalancer for the containerized applications
- Setting up Zabbix Monitoring system for our Infra from scratch, adding the required Windows /Linux services/ servers and tools which be monitored as per global/agreed thresholds
- Setting up of Kubernetes cluster, certificate renewal of the components, editing Take up incidents and requests logged by Customer Support and Level 1 engineers, triage and fix them with approved Operational Runbooks ensuring proper SLA
- Sharing RCA’s for outages with the SDM’s to generate KPI’s and other audit related documents
- Raising Standard, Normal and Emergency Change Requests and getting them approved in CAB and ECAB
- Logging Problem Tickets for recurring issues, provide a permanent fix and co-ordinate with next Level R&D team for assistance and suggestions as per the OLA
- Documenting technical investigations and Knowledge Base on CONFLUENCE
- Deployment of New VM’s, Creation of Templates and network configurations in VSphere
- Good knowledge on DRS, HA Clusters, FT, vMotion, Datastores
- VM Snapshots, vSwitch& DV Switch
- Installation / Renewal of SSL certificates
- Creating VIP in NetScaler and binding them with server/service groups, attaching SSL certificate and configuring redirection
- Validating and performing quality assurance to check the configured parameters of the Applications hosted on the newly build servers prior bringing them live
- Performing application upgrades of products hosted
- Restoring back to previous running state in case of any failure with help of DB backups and VM snapshot
- Analyzing the errors logs and passing the same to Development team with our inputs
- Working experience of configuration management tools such as Ansible
- Working with vendors and creating POC’s for adoption of new tools or service in operations
- Proficient in AWS services like VPC, EC2, S3, ELB, Autoscaling Groups (ASG), Route 53, CloudWatch, IAM etc
- Experience in Amazon Web Services like EC2, Load Balancers, Auto Scaling, S3, VPC, Cloud Watch and IAM
- Configuration of Chef Infra
- Bootstrapping the hosts/nodes of the new machines, editing the
- And performing Chef-Automation
- Using Intelli-J and GIT CLI to edit the source codes and committing them to the central stash repository
- Performing releases, rolling upgrades and container services rollbacks
- Experience in checking code quality result by using Sonarqube
- Pushing the deployments via Spinnaker, Jenkins and Teamcity
- Creating CI/ CD pipeline for automating deployments and other jobs
- Configured and maintained Jenkins / Terraform to implement the CI process and have knowledge on integrating the tool Maven to schedule the builds
- Writing deployments, pods, and services yaml, configuring security and network policies
- Troubleshoot Application failures Control Plane failures in Kubernetes cluster
- Participate in Monthly 24/7 On-Call Support for Production issues
- Integration of critical alerts to PagerDuty
- Experience working onsite in Romania for migration of servers in private cloud to public cloud
- Which includes setting up of Kubernetes clusters for hosting the containerized applications
- Installing and configuring of various third party logging, metrics and messaging ques such as Eureka, RabbitMQ and Elastic Search
- Performing MongoDB installation, cluster server upgrades, sync and tasks related to changing the sever specs
- Installation of AppDynamics to monitor our Kubernetes Cluster in various environments
- Working together on Validation checks with Development team for migrations of each environment (UAT/ PTE/ STG / PRD)
- RWS Group
System Engineer
Appnomic Systems
01.2015 - 04.2017
- Provided 1st line of application support to Banking Product
- Proactive monitoring of Services & Network Infrastructure via Nagios, PRTG, Zabbix and Status Cake
- Logging tickets for the alerts thrown by monitoring tools and perform first point investigation and troubleshooting, escalate to second line engineers with all the findings updated in the ticket
- Creation, Account Modification granting users sudo permissions
- Managing user accounts on IAM & Active Directory
- Managing file & ownership permissions for the files & directories using CHMOD & CHOWN
- Enforcing MFA for AWS Users without MFA
- Creating group and access policy’s and assign them to groups and users
- Configuration of monitoring tools like Sapphire and Op Manager
- Performing regular maintenance on Oracle sql, Regular backup using RMAN
- Managing Regular data backup/restore using HP Data protector
- Generating monthly billing and reports related to Audit with the help of AWS PowerShell cmd-lets and VSphere Client
- Installation, Configuration, performance tuning & Troubleshooting of Linux OS on user machines
- Create regular reports based on incidents and requests for respective customers
- Performance Tuning and File system management on Production servers
- Adding Disks and creating Slices using LVM and File system Administration
Education
B.E - Information Science & Engineering
Atria Institute of Technology
BangaloreSkills
- Windows
- Linux/Unix
- Nagios
- Zabbix
- RUNSCOPE
- AppDynamics
- CloudWatch
- Prometheus
- Grafana
- Ansible
- VSphere 55
- AWS
- ServiceNow
- Jira
- Spice Works
- Jenkins
- Spinnaker
- ARGO CD
- Shell
- Kubernetes
- Git
- Confluence
- Mysql
- Sonarqube
- Citirx Netscaler
- HELM
- Cloud architecture
- Microservices deployment
- Kubernetes management
- CI/CD pipelines
- API monitoring
- Cost optimization
- Incident management
- Team leadership
- Mentoring new hires
- Agile methodologies
- Technical documentation
Languages
- English
- Kannada
- Telugu
- Hindi
Personal Information
- Pan Number: AXYPG7439C
- Passport Number: T5718844
- Date of Birth: 06/05/90
- Gender: Male
- Marital Status: Single
Languages
English
Native language
Kannada
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Telugu
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Timeline
Technical Lead-SRE
HCL Technologies
07.2022 - Current
Devops Engineer
IBM PVT LTD
11.2020 - 03.2022
Product Support for Language Translation Product
SDL Technologies India Private Limited
04.2017 - 11.2020
System Engineer
Appnomic Systems
01.2015 - 04.2017
B.E - Information Science & Engineering
Atria Institute of Technology
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