Manjiri Dhage
Pune
Summary
Experienced Siebel Developer with a strong background in developing and implementing CRM solutions. Skilled in requirements gathering, designing business components, configuration, scripting and workflow processes. Displays proficiency in integrating Siebel applications with external systems while ensuring optimal performance. Brings proven ability to troubleshoot complex technical issues, improve system functionality and drive customer satisfaction.
Overview
4
4
years of professional experience
Work History
Senior Systems Engineer
Infosys
Pune
09.2021 - Current
- Configured, tested, and implemented the Siebel application, managed CRM configuration such as business components, views, applets, roles and responsibilities.
- Successfully upgraded Siebel CRM from version IP16 to Siebel IP23, ensuring a smooth transition and enhanced system functionality.
- Troubleshooted issues related to performance tuning and optimization of Siebel application.
- Involved in debugging and resolving technical issues in various environments.
- Performed unit testing on all developed components before deployment into production environment.
- Worked closely with other teams such as DBA, QA, Infrastructure during the development process.
- Monitored daily health check reports of server logs for any abnormalities or errors in the system processes.
- Utilized Jira and Confluence for issue tracking and communication, enhancing project transparency and efficiency.
- Developed and maintained technical documentation for application development.
Automation Tester Intern
Cynosure SoftTech
Pune
01.2021 - 07.2021
- Developed automated test scripts using Selenium and Java to validate the application's functionality.
- Documented all defects found during automation tests in defect tracking systems such as JIRA.
Education
Bachelor of Technology - Computer Science
Jawaharlal Nehru Engineering College
Aurangabad08-2021
Higher Secondary Certificate - Science
Saraswati Bhuvan College of Science
Aurangabad04-2017
Secondary School Certificate -
Sharda Mandir Kanya Prashala
Aurangabad05-2015
Skills
- Siebel CRM
- Siebel Open UI
- JavaScript
- HTML
- CSS
- ELK(Elastic Stack)
- MySQL
- Selenium
- Time Management
- Quick Learner
- Problem Solver
Accomplishments
- Received Infosys Insta Award(2023)
Languages
Marathi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Senior Systems Engineer
Infosys
09.2021 - Current
Automation Tester Intern
Cynosure SoftTech
01.2021 - 07.2021
Bachelor of Technology - Computer Science
Jawaharlal Nehru Engineering College
Higher Secondary Certificate - Science
Saraswati Bhuvan College of Science
Secondary School Certificate -
Sharda Mandir Kanya Prashala