MANJIT TUMUNG
Guwahati
Summary
As a dedicated logistics professional with a track record of optimizing last-mile operations, I bring a strategic mindset and hands-on experience in ensuring timely and efficient delivery processes. Proficient in route optimization, team leadership, and leveraging technology to enhance delivery performance. Eager to contribute my skills to Amazon's last-mile operation, delivering exceptional customer experiences and driving operational excellence
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
2027
2027
years of professional experience
Work History
Process Associate
Amazon
08.2019 - Current
- Performance tracking Inbound and outbound logistics management Cash handling Team management Transportation delivery records inspection Matrix driving for operational efficiency Capacity planning for resource optimization Conducting process/safety audits Ensuring customer satisfaction and obsession Conducting associates training sessions Monitoring in-house operations Advanced proficiency with Excel, including VLOOKUP, Pivot Tables, data analysis, and complex formula creation
Tead Lead
Maersk line limited
02.2018 - 05.2019
- Team management
- Prepare daily reports
- Trained new team members by relaying information on company procedures and safety requirements.
- Prepare inventory reports in WMS
- Check inbound outbound and verify the data and stock also.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Receptionist
Aarian Wood Resort
2017 - 2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
Sales Executive
Maruti Suzuki
2016 - 2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Education
B.A - Assamese
Kamarkuchi High School , Guwahati University
Guwahati, Assam05-2018
Skills
leadership
Inbound logistics management
Warehouse operations management
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Time management
Organization and time management
Timeline
Process Associate
Amazon
08.2019 - Current
Tead Lead
Maersk line limited
02.2018 - 05.2019
Receptionist
Aarian Wood Resort
2017 - 2018
Sales Executive
Maruti Suzuki
2016 - 2017
B.A - Assamese
Kamarkuchi High School , Guwahati University