Summary
Overview
Work History
Education
Skills
HOBBIES
Languages
Timeline
Generic
MANJITA SHARMA

MANJITA SHARMA

SILIGURI

Summary

To seek and maintain full-time position that offers professional challenges by utilising interpersonal ,time management and problem-solving skills.

Understanding the basic requirement of the organisation and delivering the same.

Working as team to achieve organisational goals.

Putting the best efforts to achieve customer satisfaction as well as the individual growth.

Adapting to the new environment and promptly capturing the workplace needs.

Overview

3
3
years of professional experience

Work History

CASA SO

Yes Bank Ltd
11.2022 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Worked on EXIM business and gained basic knowledge.
  • Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
  • Gained the highest slab of incentives by completing the goal sheet month on month.
  • Daily fresh client visits ,necessary for meeting the new acquisition.

Bank Sales Officer

HDFC Bank
01.2021 - 10.2022
  • Developed strong relationships with clients, resulting in a high level of trust and repeat business.
  • Increased customer satisfaction by providing tailored financial solutions and exceptional service.
  • Collaborated with team members to ensure smooth operations and excellent customer experiences.
  • Developed incentives, achieving sales targets to increase revenue.

Education

MBA - FINANCE

SYMBIOSIS SCHOOL OF DISTANCE LEARINING
PUNE

BACHELORS OF COMMERCE - Accounting And Business Management

SILIGURI COLLEGE OF COMMERCE
SILIGURI
04.2020

DIPLOMA - COMPUTER APPLICATIONS AND FINANCIAL ACCOUNTING

VEDANTA FOUNDATION
SILIGURI
03.2019

Skills

  • Product and service knowledge
  • Customer Relations
  • Goal-Oriented
  • Up-selling and Cross-selling
  • CRM Software ,FCR,KYC
  • Sales and Upselling
  • Computer Skills

HOBBIES

Cooking, travelling,planting

Languages

English
Advanced (C1)
Nepali
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Bengali
Elementary (A2)

Timeline

CASA SO

Yes Bank Ltd
11.2022 - Current

Bank Sales Officer

HDFC Bank
01.2021 - 10.2022

MBA - FINANCE

SYMBIOSIS SCHOOL OF DISTANCE LEARINING

BACHELORS OF COMMERCE - Accounting And Business Management

SILIGURI COLLEGE OF COMMERCE

DIPLOMA - COMPUTER APPLICATIONS AND FINANCIAL ACCOUNTING

VEDANTA FOUNDATION

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