Manju KB
Consultant
Bengaluru,KA
Summary
Detail-oriented QA Engineer with over 5.5 years of experience in software testing, automation, and QA strategy, committed to delivering high-quality software solutions. Expertise in both CRT and manual testing methodologies, with a strong emphasis on enhancing testing strategies and service reliability. Seasoned consultant with a proven track record across diverse industries, utilizing exceptional interpersonal, problem-solving, and analytical skills to drive significant business performance improvements. Comprehensive knowledge in operations and strategy facilitates impactful contributions to client organizations, ensuring alignment with quality standards and operational excellence.
Overview
6
6
years of professional experience
4
4
Certificates
Work History
Consultant
Deloitte USI
08.2020 - Current
- Act as team lead for manual and automated testing across all platforms for SDLC phases, ensuring seamless project delivery.
- Designed and executed API test cases, achieving 98% test coverage, and collaborating with cross-functional teams for smooth integration.
- Managed client relationships through regular check-ins and updates on project progress.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Extensive cross-platform experience in cloud testing for Salesforce Sales, Service, and Community Clouds.
- Developed automated test scripts using CRT, reducing testing time by 50%, cutting manual efforts by 40%, and accelerating release cycles.
- Improved system performance by 30% by resolving critical bottlenecks and optimizing user experience.
- Executed approximately 65% of user stories in each sprint, ensuring thorough testing and timely delivery.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Designed tailored training programs for employees at various levels within the project, boosting overall skill sets.
- Conducted risk assessments for business processes, recommending measures to mitigate potential impacts.
Education
Bachelor of Science - Computer Science
University of Calicut
Kerala03.2020
Skills
Quality assurance testing - All phases
Experience with web, Android, and iOS applications
Automation expertise with Robot Framework
Effective problem resolution
Organizational time strategies
Cross-functional collaboration
Client communication
Requirements analysis
Team leadership
Continuous improvement
Project requirements documentation
Problem identification and resolution
Specialized knowledge provider
Timely delivery management
Strong organizational skills
Application troubleshooting expertise
Report and document preparation
Clear interpersonal communication
Adaptability in dynamic environments
Certification
Certified Tester Foundation Level (CTFL)
Timeline
Consultant
Deloitte USI
08.2020 - Current
Bachelor of Science - Computer Science
University of Calicut