Analytical Account Manager with 19+ years of experience. Innovative and forward-thinking worker with creative problem solving and efficient streamlining skills.
Preparation of MIS Reports
Receivables Management
Expense Budget and Control
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Anticipated clients' needs by staying in touch on regular basis.
Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
Organized joint sales calls with current customers and outside vendors.
Analyzed and reported on customer activity, business trends and areas of concern.
Obtained and evaluated credit information about prospective customers.
Built client relationships by acting as liaison between customer service and sales teams.
Monitored service after sale and implemented quick and effective problem resolutions.
Managerial experience
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