Manjul Pandey

• Coordinated software licensing and service agreement procurement processes efficiently.
• Facilitated communication between departments to ensure smooth operation.
• Analyzed vendor proposals to ensure adherence to company standards.
• Managed purchase orders while tracking delivery timelines effectively.
• Negotiated contracts with vendors to secure favorable terms and conditions.
• Reviewed supplier quotations promptly to facilitate timely decision-making.
• Prepared purchase orders, solicited bid proposals, and evaluated requisitions for goods and services.
• Ensured accuracy of purchase orders in compliance with company policies.
• Maintained project progress records using software management tools.

* Partnered closely with Finance to manage budget allocations, and Operations to optimize supply chain logistics, ensuring seamless project execution across departments.

• Served as the primary point of contact between customers, sales, logistics, and finance, ensuring seamless order processing and exceeding customer expectations.
• Managed the complete order-to-cash cycle, from initial order entry and verification to shipment and accurate invoicing, resulting in a 15% reduction in billing errors.
• Processed and tracked customer orders with meticulous attention to detail, ensuring accurate and timely fulfillment.
• Maintained strong customer relationships by providing proactive order updates and swiftly resolving order-related issues, resulting in a 10% increase in customer satisfaction scores.
• Validated product availability, pricing, discounts, and terms before order confirmation, minimizing discrepancies and ensuring accurate order processing.
• Coordinated closely with warehouse/logistics teams to ensure timely dispatch and delivery of orders, optimizing the supply chain process.
• Generated invoices and shared them with customers according to company policies, ensuring accurate and timely billing.
• Acted as the primary point of contact for customers, providing updates on order status, delivery timelines, and addressing complaints effectively.
• Proactively communicated order delays or shortages to customers, mitigating potential issues and maintaining transparency.
• Effectively handled escalations related to billing, delivery, or product returns, ensuring customer satisfaction and resolving issues efficiently.
• Maintained accurate and up-to-date records of all orders in ERP/CRM systems, ensuring data integrity and facilitating efficient reporting.
• Monitored order progress and updated records to reflect shipment and delivery status, providing real-time visibility into the order lifecycle.
• Prepared comprehensive reports on order trends, delays, and fulfillment performance, providing valuable insights for process improvement.

• Served as the primary point of contact between customers, sales, logistics, and finance, ensuring seamless order processing and exceeding customer expectations.
• Managed the complete order-to-cash cycle, from initial order entry and verification to shipment and accurate invoicing, resulting in a 15% reduction in billing errors.
• Processed and tracked customer orders with meticulous attention to detail, ensuring accurate and timely fulfillment.
• Maintained strong customer relationships by providing proactive order updates and swiftly resolving order-related issues, resulting in a 10% increase in customer satisfaction scores.
• Validated product availability, pricing, discounts, and terms before order confirmation, minimizing discrepancies and ensuring accurate order processing.
• Coordinated closely with warehouse/logistics teams to ensure timely dispatch and delivery of orders, optimizing the supply chain process.
• Generated invoices and shared them with customers according to company policies, ensuring accurate and timely billing.
• Acted as the primary point of contact for customers, providing updates on order status, delivery timelines, and addressing complaints effectively.
• Proactively communicated order delays or shortages to customers, mitigating potential issues and maintaining transparency.
• Effectively handled escalations related to billing, delivery, or product returns, ensuring customer satisfaction and resolving issues efficiently.
• Maintained accurate and up-to-date records of all orders in ERP/CRM systems, ensuring data integrity and facilitating efficient reporting.
• Monitored order progress and updated records to reflect shipment and delivery status, providing real-time visibility into the order lifecycle.
• Prepared comprehensive reports on order trends, delays, and fulfillment performance, providing valuable insights for process improvement.

• Researched sports events, players, and trending stories, providing valuable content for articles and reports.
• Assisted in writing match previews, reports, and feature stories, enhancing the quality and depth of sports coverage.
• Drafted short news articles, social media posts, and headlines, contributing to the timely dissemination of sports information.