K. UDAYKUMAR
Airport Manager
Hyderabad
Summary
Seeking a challenging role in a prestigious organization to leverage skills and thrive in a competitive environment. Committed to contributing to company success by bringing a winning edge and continuously enhancing abilities. Excited about a leadership position that allows for making a significant impact and driving growth for the organization.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Manager
Global flight handling services Pvt Ltd
09.2023 - Current
- Flight Operations Management: Oversee the planning, coordination, and execution of flight handling operations, ensuring compliance with airline regulations and safety standards
- Team Leadership: Supervise and manage a team of flight handling staff, providing guidance, training, and performance feedback
- Resource Allocation: Manage resources, including personnel, equipment, and facilities, to ensure efficient and effective flight handling operations
- Safety and Security: Ensure that all flight handling operations are conducted in a safe and secure manner, adhering to regulatory requirements and industry best practices
- Customer Service: Foster a customer-centric culture, ensuring that passengers, airlines, and other stakeholders receive high-quality service and support
- Quality Control: Implement and maintain quality control processes to ensure that flight handling operations meet or exceed airline and regulatory standards
- Budgeting and Cost Control: Manage budgets and control costs to ensure that flight handling operations are financially sustainable and aligned with business objectives
- Aircraft Handling: Oversee the handling of aircraft, including loading, unloading, and servicing
- Passenger Handling: Manage the handling of passengers, including check-in, baggage handling, and boarding
- Baggage Handling: Oversee the handling of baggage, including sorting, loading, and unloading
- Ramp Operations: Manage ramp operations, including the coordination of aircraft movements and ground handling services
- Compliance and Regulatory Affairs: Ensure compliance with regulatory requirements, industry standards, and airline policies
- Training and Development: Develop and implement training programs to ensure that staff have the necessary skills and knowledge to perform their duties effectively
- Performance Monitoring and Reporting: Monitor and report on flight handling performance, including metrics such as on-time performance, safety, and customer satisfaction
- Coordinating with BCAS officers regarding company’s Security clearance and Security programme approvals
- Coordinating and providing auxiliary services to intelligent trolley services at RGIA
- Coordinating with AEP section for staff aerodrome entry permit and equipment permit into airside
Duty-Officer- Airport Services
SpiceJet Ltd
04.2018 - 10.2019
Duty Officer-Airport Services
SpiceJet Ltd
07.2015 - 03.2018
Duty-Supervisor- Airport Services
SpiceJet Ltd
04.2013 - 06.2015
SR.C.S.E- Airport Services
SpiceJet Ltd
09.2012 - 03.2013
C.S.E- Airport Services
SpiceJet Ltd
05.2010 - 08.2012
Front Office Executive
OYSTER HOTELS & RESORTS
07.2009 - 03.2010
Education
MBA - Marketing with H.R
Osmania University
01.2008 - 01.2010
BSC - Bzc
Gauthami Degree College (O.U)
Nizamabad, A.P 01.2005 - 01.2008
Intermediate - Bi.P.C
Sri Vijay Sai Junior College
Bodhan, A.P 01.2003 - 01.2005
S.S.C - undefined
A.P.R High School
Bellampalli, A.PSkills
Leadership skills
Staff mentoring and motivation
Competent in handling difficult situations
Able to communicate effectively with people from different backgrounds and cultures
Manage all day-to-day operational issues, including check-in, operations, safety and security, disruption handling and services
Able to remain calm and efficient under pressure
Willing to take up new assignments and challenges
Supportive to colleagues
Adaptable
Team Player
Quick to learn
Industrious
SMART Worker
Ms-Office
Currentjobresponsibilities
Flight Operations Management, Team Leadership, Resource Allocation, Safety and Security, Customer Service, Quality Control, Budgeting and Cost Control, Aircraft Handling, Passenger Handling, Baggage Handling, Ramp Operations, Compliance and Regulatory Affairs, Training and Development, Performance Monitoring and Reporting, Coordinating with BCAS officers regarding company’s Security clearance and Security programme approvals, Coordinating and providing auxiliary services to intelligent trolley services at RGIA, Coordinating with AEP section for staff aerodrome entry permit and equipment permit into airside
Previousjobresponsibilities
- Lead, Manage and Direct a team for smooth handling of shift.
- Supervising all the key areas as Ticketing, check-in counters, SHA, Boarding gates, BMA, BBA, RAMP.
- Conducted internal Audits like RAMP safety, Quality check audit, load & trim and arrival documents filing audit and monitor on staff trainings, Briefing sessions and training to new staff.
- Managing and controlling manpower on the shift in order to optimize utilization and to maintain staff morale and discipline.
- Resolving customer problems and complaints effectively across all departments including customer relations and providing resolutions for complaints.
- Conducting spot-checks on operations and staff to ensure adequate standards are maintained.
- Supervising at Security Hold Area (SHA) and Boarding Point to ensure smooth and on-time operations.
- Handling of delayed/disrupted flights with a set of team. Assigning of job allocations and overall supervision.
- Handling Ramp activities for flights.
- Experienced in BOEING 737-700/800/900ER & Q 400 load and trim.
- Handling any kind of baggage discrepancies at arrivals.
Personal Information
- Father's Name: K. Venkateshwar Rao
- Date of Birth: 05/24/88
- Gender: Male
- Nationality: Indian
Training
- Successfully completed BAH (Basic Airport Handling) training
- Successfully completed NAVITAIRE (SKY SPEED for reservations, SKYPORT for passenger check-in system) training
- Successfully completed DANGEROUS GOODS REGULATIONS categories 8 & 9 training
- Successfully completed DANGEROUS GOODS REGULATIONS categories 10 training which is approved by DGCA-INDIA for load planners
- Successfully completed LOAD & TRIM training for Boeing 737-700/800/900ER and Q400 Bombardier
Timeline
Manager
Global flight handling services Pvt Ltd
09.2023 - Current
Duty-Officer- Airport Services
SpiceJet Ltd
04.2018 - 10.2019
Duty Officer-Airport Services
SpiceJet Ltd
07.2015 - 03.2018
Duty-Supervisor- Airport Services
SpiceJet Ltd
04.2013 - 06.2015
SR.C.S.E- Airport Services
SpiceJet Ltd
09.2012 - 03.2013
C.S.E- Airport Services
SpiceJet Ltd
05.2010 - 08.2012
Front Office Executive
OYSTER HOTELS & RESORTS
07.2009 - 03.2010
MBA - Marketing with H.R
Osmania University
01.2008 - 01.2010
BSC - Bzc
Gauthami Degree College (O.U)
01.2005 - 01.2008
Intermediate - Bi.P.C
Sri Vijay Sai Junior College
01.2003 - 01.2005
S.S.C - undefined
A.P.R High School