Summary
Overview
Work History
Education
Skills
Timeline
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Manju Mol S

Manju Mol S

THIRUVANATHAPURAM

Summary

Results-oriented Assistant Store Manager known for optimizing inventory management and implementing visual merchandising strategies. Committed to delivering exceptional customer service while fostering a collaborative team environment. Dynamic professional with a strong background in business development and relationship management. Skilled in leading teams to achieve sales targets and enhancing store operations through effective communication and training initiatives.

Overview

7
7
years of professional experience

Work History

Assistant Store Manager

Baggit
THIRUVANATHAPURAM
09.2024 - 02.2026
  • Supervised daily store operations and supported staff training initiatives.
  • Managed inventory levels and coordinated stock replenishment processes.
  • Implemented visual merchandising standards to enhance product presentation.
  • Assisted customers with inquiries and resolved issues effectively.
  • Developed staff schedules to optimize coverage during peak hours.
  • Conducted regular audits to ensure compliance with company policies.
  • Facilitated team meetings to encourage communication and teamwork among staff.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

Fashion Advisor

Adityabirla fashion and retail
02.2019 - 06.2023
  • Advised customers on fashion trends and styling options.
  • Assisted in visual merchandising and store displays to enhance customer experience.
  • Conducted product demonstrations to highlight features and benefits of apparel.
  • Provided personalized shopping experiences through attentive customer service.
  • Educated clients on fabric care and garment maintenance techniques.
  • Resolved customer inquiries and concerns effectively and professionally.
  • Participated in training sessions to stay updated on product knowledge and promotions.
  • Maintained an organized inventory of clothing items by size, style, seasonality.
  • Delivered excellent customer service through friendly interactions with shoppers.
  • Managed stock levels by assessing sales figures and restocking shelves accordingly.

Education

DCA IN COMPUTER -

KELTRON
TVM
06-2020

FASHION DESIGNING -

FASHION ACCADEMY
TVM
10-2018

High School Diploma -

VGHSS
INDIA
03-2017

Skills

  • Business development and planning
  • Relationship building and management
  • Sales strategies
  • Store organization
  • Strategic merchandising
  • Motivational techniques
  • Customer service and engagement

Timeline

Assistant Store Manager

Baggit
09.2024 - 02.2026

Fashion Advisor

Adityabirla fashion and retail
02.2019 - 06.2023

DCA IN COMPUTER -

KELTRON

FASHION DESIGNING -

FASHION ACCADEMY

High School Diploma -

VGHSS

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Manju Mol S