MANJUNATH G

• Briefing external event agencies according to requirements, target audience, and objectives.
• Facilitating evaluation of event proposals in conjunction with internal customers.
• Coordinating with the procurement team and the external event agency.
• Overall responsibility for event planning, design, and production within time limits.
• Managing operational and administrative.
• Aspects to ensure flawless executions.
• Traveling to on-site inspections and project managing events.
• Liaison with local authorities for permissions and clearances for the execution of events.

Guest Relations Executive

• Well Experience in handling VIP & VVIPS of the Country (VICE PRESIDENT, GOVERNOR, CHIEF MINISTER, UMS, MP'S)
• Coordination with other stakeholders, providing resources, and also tracking resources has been utilized properly.
• Proactively report and record any identified faults.
• Weekly, Monthly Meeting with all the Stakeholders, Vendors - all issues discussed, giving the alternative solutions ASAP.
• Rising SLA and Follow-up Has Recorded & Documented for smooth Operations
• Training Nominations and having complete database to be maintained and monthly report to be generated
• Basic Indication Training given for New Joiners

• Greeted guests upon arrival, providing information and assistance with check-in procedures
• Maintained accurate records of guest preferences in order to provide a more personal experience for future visits.
• Managed complaints and inquiries from guests promptly and professionally.
• Provided personalized customer service to ensure satisfaction of guest needs and expectations.

• Provide exceptional customer support while communicating and assisting customers
• Ensure that high- quality standards are maintained for all customer interactions and issue resolutions
• Create the Tickets & Resolve problems
• Educate new processes & guide them for a safe transaction