Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Software
Timeline
Generic

Manjunath Gopal

Senior Account Manager
Bengaluru

Summary

Results-driven banking and financial services professional with over 9 years of experience in retail asset finance, client relationship management, and leadership roles at ICICI Bank and Novamarkets Ltd. Demonstrated expertise in leading high-performing teams, driving revenue growth, cross-selling diverse banking products, and ensuring end-to-end compliance and operational standards. Skilled in executing strategic initiatives and leading digital onboarding across multi-channel banking platforms.

Overview

10
10
years of professional experience
1
1
Certification
5
5
Languages

Work History

Senior Account Manager - Fintech - Forex and Cfd

Novamarkets Ltd
11.2024 - Current
  • Built and led strategic partnerships with fintech platforms, IBs, and crypto influencers, resulting in a 10% rise in active monthly users and contributing to revenue growth.
  • Ensured compliance with AML/KYC and onboarding protocols.
  • Designed and implemented a partner scoring system to evaluate and refine channel performance and enhance go-to-market efficiency.
  • Developed and maintained a pipeline of ecosystem partners, expanding brand reach in emerging markets.
  • Tracked key KPIs through CRM dashboards for data-driven decision-making.
  • Collaborated cross-functionally with compliance, product, and marketing teams for seamless onboarding, API integrations, and regulatory adherence.
  • Engaged global stakeholders to align partner initiatives across functions and geographies.

Regional Head - Retail Asset Finance

ICICI Bank Ltd
11.2015 - 05.2024
  • Oversaw sales operations across the Karnataka region, ensuring alignment with strategic business objectives.
  • Led a team of 20+ sales managers, driving performance, sales productivity, and regional market growth.
  • Achieved a 15% YoY increase in sales and exceeded regional revenue targets by 125% over 4 years.
  • Developed and executed business strategies to expand market share and increase regional profitability.
  • Strengthened client relationships, contributing to a 30% boost in customer retention.
  • Analyzed market trends and competitor positioning to identify opportunities and shape sales strategy.
  • Conducted regular performance evaluations, coaching, and team development to build leadership bench strength.
  • Ensured compliance with banking regulations and internal audit standards, promoting operational rigor.
  • Managed and optimized the collections process, enhancing recovery rates and portfolio health.

Education

B.com -

Bangalore University
Bengaluru
04.2001 -

Skills

Client Relationship & Business Development

Lead Generation Customer Onboarding Service Excellence Cross-selling

Banking & Operational Management

Retail Lending Collections & Recovery Compliance

Leadership & Team Management

Team Supervision (20) Target Achievement Performance Monitoring Process Optimization

Tools & Systems

MS Team & Excel CRM Platforms Metatrader Slack

Certification

Post Graduation Diploma in Banking

Accomplishments

  • Achieved the highest Regional Head Sales (RHS) performance in Karnataka, leading in business growth and targets.
  • Consistently ranked among the Top 10 Regional Head Sales across India.
  • Won multiple contests, both during peak business seasons and off-season periods, for outstanding sales achievements and leadership excellence

Software

CRM Platforms

MS Suite

MS Team

Slack

Metatrader

Timeline

Senior Account Manager - Fintech - Forex and Cfd

Novamarkets Ltd
11.2024 - Current

Regional Head - Retail Asset Finance

ICICI Bank Ltd
11.2015 - 05.2024

B.com -

Bangalore University
04.2001 -

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Manjunath GopalSenior Account Manager