Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

MANJUNATH HS

.
Bangalore

Summary

Dedicated Customer Service representative motivated to maintain customer satisfaction and contribute to company success and to work collaboratively with an organization and contribute to the growth of the organization using my skills, effort and performance. Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.

Overview

15
15
years of professional experience

Work History

Founder

Astro fitness
11.2023 - Current

Founder and head trainer managing all fitness and client transformation activities.

Personal Trainer

Leon Maestro De Fitness
05.2021 - 10.2023
  • Personal Training
  • Fitness Assessment
  • Exercise Programs
  • Nutritional Guidance
  • Strength Conditioning
  • Group Fitness
  • Client Motivation
  • Health Coaching

Head Coach

Fitbox
01.2021 - 08.2021
  • Handling Team of 8 members. Assign Sales target to the sales team. Focus on membership renewals and follow up. Ensure the gym equipments are serviced on time. Customer Service. Track Staff Attendance. Overlook all the day to day activities of the Gym. Ensure COVID protocol is followed. Have been successful in helping clients with transformation. Been a personal trainer and have also taken group classes. Made sure the team is always motivated to ensure the environment of the gym is energetic. Successful with diet plans.
  • Strong organization skill

Customer Service Representative

Jana Small Finance Bank
07.2018 - 01.2021
  • Assisting personal bankers by aiding customers in an opening, managing and closing bank accounts. Preparing financial report for customers and management. Was a part of account closures team which includes gold and business accounts. Review and analyzed loans transactions to ensure the loan closure amount is accordance with the banking guidelines.
  • Active listening skill
  • Fashion knowledge

Production Editor

MPS (MacMillan)
05.2013 - 05.2018
  • Handling bills and payouts. Layout of newsletter and Journals. Liaise with design, type, and print vendors internally and externally. Work with Editorial Assistant to track manuscript, work with authors and coordinate the author contacts primarily for the journal. Copyedit, proof, quality control.

Customer Service Representative

GENISYS
07.2011 - 03.2013
  • Collected customer feedback and made process changes to exceed customer satisfaction goals. Cross trained and provided back-up for other Customer Service Representatives when needed.

Customer Service Representative

MPHASIS an HP company
07.2010 - 08.2011
  • Developed highly empathetic client relationship and earned reputation for exceeding goals. Backend data Maintenance.

Education

BCom - Commerce

United Mission Degree College
01.2010

PUC - Commerce

United Mission Degree College
01.2006

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United Mission School
01.2004

Skills

High customer service standards

Interests

Fitness, Tennis, Long drive, Cricket

Timeline

Founder

Astro fitness
11.2023 - Current

Personal Trainer

Leon Maestro De Fitness
05.2021 - 10.2023

Head Coach

Fitbox
01.2021 - 08.2021

Customer Service Representative

Jana Small Finance Bank
07.2018 - 01.2021

Production Editor

MPS (MacMillan)
05.2013 - 05.2018

Customer Service Representative

GENISYS
07.2011 - 03.2013

Customer Service Representative

MPHASIS an HP company
07.2010 - 08.2011

PUC - Commerce

United Mission Degree College

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United Mission School

BCom - Commerce

United Mission Degree College
MANJUNATH HS.