Manjunath Krishnaswamy
Engagement Manager
Bengaluru
Summary
Seasoned professional specializing in project delivery, stakeholder management, and resource optimization. I bring a strategic approach to every project, ensuring alignment with organizational goals while delivering exceptional results.
With 18 years of experience, I've consistently achieved success, earning a reputation for exceeding customer expectations and driving high levels of satisfaction. My expertise lies in managing complex projects, optimizing resources, and fostering strong relationships with stakeholders.
I'm passionate about leveraging my skills to drive innovation, enhance operational efficiency, and build long-term partnerships. My commitment to excellence and continuous improvement enables me to deliver value and contribute to the sustained growth of organizations.
Overview
18
18
years of professional experience
5
5
Certifications
Work History
Manager, Senior Manager, Engagement Manager
Capgemini Technology Solutions India Ltd
12.2018 - Current
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Implemented and developed operational standards, policies and procedures.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Evaluated vendor offerings critically to select the most appropriate partners for delivering desired results at optimal costs.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
- Launched comprehensive customer feedback system, leading to enhanced product features and higher customer satisfaction rates.
- Established team priorities, maintained schedules, and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Recruited, interviewed, and hired employees and implemented a mentoring program to promote positive feedback and engagement.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Senior Consultant
Capgemini Technology Services
12.2016 - 03.2018
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Collaborated with internal teams to develop customized solutions that addressed unique client needs.
- Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
- Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
- Identified key areas in need of improvement and implemented plans to rectify issues.
- Frequently inspected production area to verify proper equipment operation.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
Freelance
TP Technologies
07.2015 - 12.2016
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Stayed current on industry trends by regularly participating in continuing education courses and workshops related to my field of expertise.
Freelance, Software Developer
Duncan SA
04.2014 - 03.2015
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
- .Streamlined workflows by creating reusable code libraries for common functions and features across multiple projects.
- Increased development speed by automating repetitive tasks using scripts and tools.
Technical Lead
Wipro Technologies
09.2010 - 04.2014
- Provided thought leadership for SOA and BPM implementations, and facilitated quality delivery.
- Successfully led large SOA and BPM implementations for customers by providing technical leadership and ensuring timely delivery.
- Handling projects in onsite-offshore model.
- Experience in traditional waterfall model and agile methodology.
- Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
- Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
- Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
- Oversaw migration of legacy systems to modern platforms, enhancing system scalability and performance.
- Conducted rigorous code reviews to maintain high standards of quality, reducing bugs in production by substantial margin.
- Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
- Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
- Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
Senior Software Engineer
Wipro Technologies
7 2008 - 09.2010
- Enhanced software functionality by identifying and resolving complex technical issues.
- Mentored junior developers, fostering professional growth and enhancing team productivity.
- Developed scalable applications using agile methodologies for timely project delivery.
- Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
- Regularly reviewed peers'' code contributions, offering constructive feedback to enhance overall product quality.
- Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team.
- Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
- Streamlined development workflows to increase team efficiency and reduce time spent on repetitive tasks.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Analyzed proposed technical solutions based on customer requirements.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Built databases and table structures for web applications.
Developer
Emirates Airlines
04.2006 - 04.2008
- Creating business workflows in TIBCO using BW Activities.
- Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
- Debugged complex software issues, leading to a more stable product release.
- Collaborated with cross-functional teams to ensure seamless integration of new features.
- Participated in regular code reviews, ensuring high-quality standards were consistently met across all development efforts.
- Adapted quickly to new technologies and programming languages, enhancing overall team productivity.
- Built databases and table structures for web applications.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Coordinated deployments of new software, feature updates and fixes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Created proofs of concept for innovative new solutions.
- Continuously updated skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies.
Education
Master of Computer Application - Computer Applications
Visveswaraiah Technological University, Rd, Visvesvaraya Technological University
Belgaum, Karnataka 06.2022 - 05.2006
Bachelor of Science - Physics, Mathematics, Electronics
Bangalore University
Mysore, Bengaluru, KarnatakaSkills
Project Leadership
Agile Methodology
Project Management
Problem-solving abilities
Teamwork and Collaboration
Risk Assessments
Strategic Thinking
Project Planning
Financial Forecasting
Stakeholder Management
Team Leadership
Staff Management
Team building
Certification
TOGAF 9 Certified
Timeline
Master of Computer Application - Computer Applications
Visveswaraiah Technological University, Rd, Visvesvaraya Technological University
06.2022 - 05.2006
Manager, Senior Manager, Engagement Manager
Capgemini Technology Solutions India Ltd
12.2018 - Current
Senior Consultant
Capgemini Technology Services
12.2016 - 03.2018
Freelance
TP Technologies
07.2015 - 12.2016
Freelance, Software Developer
Duncan SA
04.2014 - 03.2015
Technical Lead
Wipro Technologies
09.2010 - 04.2014
Developer
Emirates Airlines
04.2006 - 04.2008
Senior Software Engineer
Wipro Technologies
7 2008 - 09.2010
Bachelor of Science - Physics, Mathematics, Electronics
Bangalore University
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