Summary
Overview
Work History
Education
Skills
Personal Information
Profile Summary - Summary
Timeline
AssistantManager
Manjunath K V

Manjunath K V

ASSISTANT MANAGER
Bangalore

Summary

Dynamic and accomplished SCM professional offering 9 years of experience in last-mile operations and warehouse operations in FMCG & Ecommerce; showcased expertise in managing and optimizing operational processes to drive efficiency and productivity Skilled in managing inventory, team handling, man power hiring, on boarding new last mile and man power vendors, coordinating logistics, and ensuring seamless operations within a fast-paced and deadline-driven environment Extensive experience in managing last-mile operations, including order fulfillment, packaging, labeling, and final inspection; proficient in streamlining processes, reducing cycle times, and ensuring on-time delivery of products to customers Proven track record of effectively managing warehouse operations, including inventory management, receiving, put-away, picking, packing, and shipping; skilled in optimizing warehouse layouts, implementing efficient work-flow, and reducing operational costs Expertise in coordinating logistics activities, such as transportation scheduling, route optimization, and carrier management and ensuring accurate documentation, tracking shipments, and resolving any logistics-related issues Leading cross-functional teams, implementing process improvements, and delivering exceptional results with strong understanding of warehouse management systems, safety protocols, and quality control standards Planned, executed and spearheaded various projects across supply chain, warehousing & distribution, and logistics; achieved project milestones while ensuring that projects complied with cost & scope specifications Enhanced market shares of the organization by collaborating with various business units; delivered cost effective logistics solutions across the distribution channel Spearheaded Supply Chain Logistics with a large team in collaboration with custom house agents, C&F agents and transporters in Karnataka Established supply chain processes & SOPs, streamlined workflow, developed work environment to optimize resource & capacity utilization and augmented productivity & operational efficiencies

Overview

11
11
years of professional experience
17
17
years of post-secondary education
5
5
Languages

Work History

Assistant Manager-Operations

Reliance Retail
06.2022 - Current
  • Managed inward of stocks as per GRN (Expiry check has to be done, damages need to be checked, certification of the articles received will be checked)
  • Headed the Warehouse Team & obtained timely delivery of materials at favorable terms to ensure smooth warehouse operations
  • Managed standardized receiving, put away, checking and housekeeping procedures and conducted hazardous material/safety training for employees
  • Maintained physical condition of warehouse by planning and implemented new design layouts; inspected equipment; issued work orders for repair and requisitions for replacement
  • Complied with state, and local warehousing, material managing, and shipping requirements by studying existing and new legislation
  • Enforced adherence to requirements and advised the management on needed actions
  • Provided logistical support for inventory control stores & shortage management; managed supply chain for distributing goods in warehouse to end-users for achieving targets within specified parameters
  • Used inventory management system and procedure for effective stores management and inventory control thus ensured ready availability of materials to meet the project targets
  • Ensured shipping, receiving, storage, distribution and production were performed in an efficient and timely manner
  • Maintained quality standards for incoming / outgoing materials, ensured stringent adherence to quality standards, norms & practices
  • Provided logistical support for construction sites and delivered daily supplies and materials
  • Directed warehousing activities for commercial and industrial establishments
  • Established operational procedures for activities such as verification of incoming and outgoing shipments, managed disposition of materials and kept warehouse inventory correct
  • Developed and implemented performance and quality improvement programs, redefined warehouse positions and established hourly production standards
  • Administered last-mile operations, including order fulfillment, packaging, and final inspection, ensuring high levels of accuracy and on-time delivery to customers
  • Coordinated logistics activities, collaborated with carriers, freight forwarders, and internal stakeholders to ensure timely and cost-effective transportation of goods
  • Implemented quality control measures to maintain product integrity, conducted inspections, and ensured adherence to quality standards
  • Utilized warehouse management systems to manage inventory, track shipments, and generated reports for analysis and decision-making
  • Managed entire Bangalore B2C end-to-end operations, Costing of Warehouse, Last Mile costs and Manpower costs and other expenses
  • Achieved the targets given by the management in terms of delivery conversion, costing, 0 escalations, controlling PSDE (Pilferage, Shrinkage, Damage and Expiry) consistently
  • Led a team size of 15 on-role employees, 58 Off-role employees and 65 delivery executives
  • Managed 5 B2C warehouses across Bangalore with the volume of 6000 customer points on a daily basis with the value of around INR 28 Lakhs everyday
  • Identifying, negotiating, and onboarding new last mile vendors and off role manpower vendors to provide the required manpower on time whenever needed on permanent basis and on an Ad-hoc basis

Cluster Manger

Busy Bees Logistics Solutions
08.2019 - 02.2021
  • Managed daily operations of all the branches from beginning to end of the day
  • Planned operations in terms of hiring and removing manpower and planning for delivery executives based on the projection of shipments and peak days
  • Catered to movement of inbound (Inward of fresh shipments) and outbound (out for delivery) of the shipments on a regular basis without holding any shipments in the branches along with fresh and old shipments
  • Cash management-ensured no discrepancy in cash and deposited on a daily basis without fail
  • Steered the operations pertaining to clearance of old and pending shipments on a regular basis
  • Monitored performance of the branches in terms of all the metrics like Delivery percentage, Overall conversion percentage, customer experience, clearance of escalation on a daily basis
  • Arranged proof of deliveries in case of requirement; solved salary issues of the delivery executives and the team leaders of the branches
  • Visited branches regularly and trained them on the new processes and techniques to increase the performance and the scorecard of the branches and reconciliation of shipments in the branch in every visit
  • Administered last mile delivery centers across Bangalore and ROK (rest of Karnataka)
  • Managed total of 12 branches with 24 Team leaders directly & 90 delivery executives indirectly

Cluster Manger

Grofers
06.2019 - 07.2019

Senior Officer

Jana Small Finance Bank
04.2017 - 06.2019

Relationship Executive

Amazon
05.2015 - 01.2017

MPP ASSOSIATE STORES

R Logistics & Technology Pvt Ltd
05.2014 - 05.2015

Education

B.Com. -

Indian Virtual University, Bangalore.
Bengaluru, India
04.2001 - 01.2018

Skills

E-Commerce Logistics

Personal Information

Date of Birth: 04/03/1995

Profile Summary - Summary

Dynamic and accomplished SCM professional offering 9 years of experience in last-mile operations and warehouse operations in FMCG & Ecommerce; showcased expertise in managing and optimizing operational processes to drive efficiency and productivity.

Timeline

Assistant Manager-Operations

Reliance Retail
06.2022 - Current

Cluster Manger

Busy Bees Logistics Solutions
08.2019 - 02.2021

Cluster Manger

Grofers
06.2019 - 07.2019

Senior Officer

Jana Small Finance Bank
04.2017 - 06.2019

Relationship Executive

Amazon
05.2015 - 01.2017

MPP ASSOSIATE STORES

R Logistics & Technology Pvt Ltd
05.2014 - 05.2015

B.Com. -

Indian Virtual University, Bangalore.
04.2001 - 01.2018
Manjunath K VASSISTANT MANAGER