Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

MANJUNATH N

Specialist In Customer Care Services / Utilities & Maintenance
Bengaluru,KA

Summary

Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

31
31
years of professional experience
2
2
years of post-secondary education

Work History

Sr. Deputy General Manager

Brigade Enterprises Limited
Bengaluru, Karnataka
03.2005 - Current
  • Handled Residential, Retail & Commercial properties
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team-building activities to enhance working relationships.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Implementing cost-saving initiatives that addressed long-standing problems.
  • Worked with customers to understand their needs and provide excellent service.
  • Handled customer calls to address customer inquiries and concerns with in respective TAT.
  • Analyzed customer complaints data to identify opportunities for improvement and suggested CA & PA for upcoming projects,
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Actively listened to customers, handled concerns quickly and escalated major issues to Management for appropriate decision.
  • Exceeded goals through effective task prioritization and great work ethic.

Sr. Engineer

Hical Magnetics Pvt Ltd
Bengaluru, Karnataka
09.1997 - 02.2005
  • Hical Magnetics was a 100% EOU.
  • Maintained safe working environment by enforcing rules and regulations.
  • Managed Utilities & Maintenance Departments along with that i was nominated as project manager for new constructions activities.
  • Diagnosed issues with systems and quickly repaired flaws to maintain functionality.
  • Followed up with external contractors, project owners and other stakeholders to gather information and resolve issues.
  • Implemented predictive maintenance for continuous working of plant and machineries.
  • Planned and coordinated construction projects.

Sr. Engineer

Sun Electronic Technologies LTD
Bengaluru, Karnataka
01.1997 - 02.1997
  • Managed Utilities & Maintenance Departments
  • Carried out day-day-day duties accurately and efficiently.

Sr. Technician

VHEL Industries Ltd
Bengaluru, Karnataka
07.1995 - 12.1996
  • Diagnosed problems with machines by applying technical knowledge and troubleshooting skills.
  • Installed new systems and parts with efficient approach.
  • Completed preventive maintenance on set schedules.
  • Performed routine preventive maintenance for continuous manufacturing operations.

Assembly Technician

Laktham Electronics
Bengaluru, Karnataka
10.1989 - 04.1995
  • Laktham was a ancillary unit to BEL
  • Performed assembly of products according to specifications and instructions.
  • Executed regular tests and inspection procedures to assemble products according to specifications.
  • Kept work areas organized, tidy and clean for maximum productivity.
  • Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.

Education

ITI in Electronics -

Community Centre High School
Jayanagar
08.1987 - 07.1989

Skills

Managerial experience

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Timeline

Sr. Deputy General Manager

Brigade Enterprises Limited
03.2005 - Current

Sr. Engineer

Hical Magnetics Pvt Ltd
09.1997 - 02.2005

Sr. Engineer

Sun Electronic Technologies LTD
01.1997 - 02.1997

Sr. Technician

VHEL Industries Ltd
07.1995 - 12.1996

Assembly Technician

Laktham Electronics
10.1989 - 04.1995

ITI in Electronics -

Community Centre High School
08.1987 - 07.1989

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