Manjunath N
Specialist/Team Leader
Bangalore
Summary
To work for an organization which provides me the opportunity to improve my skills and knowledge to growth along with the organization objective, to secure a position offering challenge, responsibility, and an opportunity. Intend to build a career with leading corporate of good working environment with committed & dedicated people, which will help me to explore myself fully and realize my potential.
Overview
9
9
years of professional experience
Work History
Team Lead
Standard Chartered Bank
08.2019 - Current
- Investigate Risk events and cases to identify unusual transaction and its pattern in line with AAA model [Assess, Analyze, and Act] to support AML/sanctions procedure
- AML investigation includes review of correspondent client (KYCC) profile, business nature, financial capacity, banking channel, jurisdiction etc
- Against the transactions/cases generated by the case management system (Detica/ECM)
- Perform transaction analysis to understand if any risk involved in the wire transfers pattern and trends in line with AML risk; document all finding with relevant evidencing records to substantiate case disposition
- Weekly heads call with FCC Team for updates and discussion for improvement
- Download key updates to the respective queue spots on the changes and development from process point
- Conducts training for new joiners, refresher sessions and need base training
- Quality check review- cases which warrants for any additional information or escalation from case support point of view to FCC
- Work with team members to determine whether to close cases or, escalate findings
- Complete the triggered cases incorporating local regulatory requirements/ Global standards and policies
- Escalate any negative news and high-risk cases to RM/AML Compliance
- Responsible for allocating cases to the team and work towards completing the cases in time
- Act as an SME and gives timely updates about the cases to manager
- Participated in QA arbitrations, validations and provided feedback in line with DOI
- Preparation of reporting dashboards like KPI, KRI, Outstanding Risk events & cases report and Monthly investigation summary
- Participating in DR/BCP testing, IT initiatives and assist unit manager in application/system enhancements
- Investigating the nature and kind of cross border transactions by the customer or entity and making sure they are in line with the KYC with their line of business
- Performing Managerial review of the Risk events assigned to the manager for manager review by the analyst
- Floor support, updating the team with new updates received from Chennai office
- Quality checking and based on the error report provide feedback to analysts on an ongoing basis
- Meet service level agreement relating to turn around time and accuracy, ensure at minimum productivity level are met, assist manager to prepare capacity level on a regular basis
- Raising system and application access to the new joiner, scheduling transport.
Financial Analyst
HSBC Bank
02.2016 - 07.2017
- Monitoring and analyzing transactions of the account holders with the view of ML and TF
- Matching transaction pattern in account with the profile of the account holder
- Forwarding accounts having suspicious transaction pattern to business unit for EDD
- To properly check customer’s KYC and to know each & every customer’s source of funds if they are dealing with large value transactions
- (KYCCERTIFIED)
- Complete analysis of transactional information to identify risk, trends and potential wary activity
- Performs the required KYC screenings on customers documenting the information obtained on the client's as required by the organization
- Ensuring compliance with all AML laws, regulations, guidelines, written procedures KYC, customer/transaction monitoring
- Effectively conducted AML /KYC formality reports on questionable accounts and transactions
- Reviewed different accounts and loans application files to verify that application data is complete and meets establishment standards in order to combat fraud
- Preparing and presenting daily, Weekly, Monthly MIS reports pertaining to process and productivity
- Established standards and requirements collecting information to meet and satisfy banking projects
- Constant review and updating of KYC requirements and applying appropriate tenets to client projects
- Ensured all transactions and contracts adhered to not merely high standards but complied to KYC guidelines and regulations
- Performing initial and trigger review on Commercial banking based on risk (High SCC/
- Medium SCC) with HSBC in Bermuda region on CRT (Customer review tool) where all the results are documented for a profile to be finalized without financial threat to HSBC
- Supporting to above point my work also includes:
- Downloading supporting documents form depositories like GWIS, GWIS arc and CBR tool to verify Identification of the customers
- Based on the risk rating and the time of review required, filling in CRT tool with all the basic, employment and SOW/SOF (Source of Wealth & Funds) information of the customer
- Conducting monitoring for last 12 months from the date of review for HGH and SCC customers to ensure there is no breach of Anti Money Laundering Policy and to detect if there is Placement, Layering of illegal money to financial system
- Screening of customers on LEXUS and NEXUS, WORLD CHECK and RDC/NNS to verify if the customer is really involved in money laundering and criminal activities
- Quality Control check on the profiles
- Interacting with RM to get supporting documents to review the profiles
- Achievements at HSBC: Within 5 months from joining, selected as a Quality Controller to perform the QC check on the profiles processed by peers
Senior Analyst
Hewlett-Packard, HP
09.2013 - 09.2015
- Hands on convincing skills
- Good exposure to the Hospitality industry
- Well worse with handling Global Clients
- Good understanding into hospitality industry
- Capable to handle multiple tasks and achieve the Targets
- Mentoring the new folks and helping them to achieve the Targets
- Experience on Cash management team
- Handling invoice issues in terms of tax issues, value mismatch and any kind of discrepancy in the invoice to ensure smooth payment
- SAP end user
- Handling vendor and customer payment issues
- Client: Accor Hotels (www.accorhotels.com)
Analyst
Dell International Services
10.2010 - 07.2013
- Having Global exposure in compliance operations and knowledge in various regulatory
- Laws
- Having leadership and self-motivation skills
- Works with statistics and good at presentation skills, Handling invoice issues in terms of tax issues, value mismatch and any kind of discrepancy in the invoice to ensure smooth payment
- Handling refunds and credit note in case of excess amount paid by customer or cancellation of orders
- Responsible for attending calls & to coordinate with customers their order status enquiries and queries related to Missing, Wrong and Damage post deliveries
- Processing Whole unit replacements for customers due to damage or technical issues and having it tracked till the replacement is delivered for better customer satisfaction
- This includes processing the order as per original configuration
- Responsible for handling mails received from the customers / internal teams and taking it to closure till the issue is resolved completely
- Handled 9 main Public Accounts which are a source of high transaction revenue to the company
- Single point of contact for all issues and escalations
- Prioritizing critical issues and ensuring that all issues are resolved within SLA and to the satisfaction of the customer
- Set right expectation with the customer and to restore customer loyalty even in the face of critical escalations
- Interlocks held with Customer, Inside Sales Manager and Outside Sales Manager to ensure that any current issues pertaining to the customers is understood and resolved in the best and quickest possible way.
Education
MBA - Finance
Sikkim Manipal University
B. Com - undefined
MES College
P.U.C - undefined
MES College
S.S.L.C - undefined
SVES School
Skills
Applications: ECM, DETICA, Arachnys, Lexis Nexis, Worldcheck, Negative New Screening, SAP Account payable Application
Additional Information
- Awards and Recognition , Star Idea Award for Automation. This Automation helped the Standard Chartered Bank with Cost savings and Time efficiency.
Timeline
Team Lead
Standard Chartered Bank
08.2019 - Current
Financial Analyst
HSBC Bank
02.2016 - 07.2017
Senior Analyst
Hewlett-Packard, HP
09.2013 - 09.2015
Analyst
Dell International Services
10.2010 - 07.2013
MBA - Finance
Sikkim Manipal University
B. Com - undefined
MES College
P.U.C - undefined
MES College
S.S.L.C - undefined
SVES School