Manjunath Patil
Manager - Project Services
Bangalore
Summary
Highly accomplished professional with 22+ years of experience. 10+ years of extensive experience in project portfolio and program management, program/project planning, execution, and evaluation across diverse geographies. Equipped with a record of success in developing and implementing programs that support the strategic direction of the organization. An effective leader with proven ability to supervise and lead high performance teams to ensure a 100% success rate in achieving goals in an extremely competitive business environment.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
First Line Manager - Project Services
Kyndryl Solutions
Bangalore
09.2021 - Current
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Identified program obstacles and communicated possible impacts to team.
- Leveraged project management processes and tools to define and execute projects.
- Coached team members on productivity strategies to accomplish challenging goals.
- Built teams to address project goals and objectives for multiple projects.
- Provided program management expertise in agile methods, practices and execution.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Established milestones and objectives based on input from functional areas and stakeholders.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
Senior Project Manager/ Project Manager
IBM India Pvt Ltd
Bangalore
11.2010 - 08.2021
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
- Developed procedures to update and govern project reporting in terms of compliant information and collected compliance data.
- Maintained strict budgetary control on [Type] projects ranging from $[Amount] to $[Amount] and working with project teams to track costs and control expenditures without sacrificing quality.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Oversaw internal and external projects by reviewing activities, maximizing efficiency and increasing collaboration and communication transparency.
- Worked with third-party vendors to streamline appropriate processes for product storage, transportation and disposal.
- Maintained schedules to meet key milestones at every project phase.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
- Gathered project requirements through interactions, meetings and walkthrough with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mockups.
- Communicated project plans and progress to key stakeholders and project contributors.
- Executed projects and acted as senior project manager for multiple infrastructure projects.
- Kept projects on schedule and within budget while serving as project leader.
- Recorded all project costs and expenses and aligned with project budget.
Assistant Manager
Infosys BPO Limited
Bangalore
03.2006 - 04.2010
- Part of team from Infosys BPO Ltd that was deputed to Infosys Technologies for managing projects. Led a team of 10 resources as Group lead including Project Management, Revenue Management, Professional services, and Support and project delivery.
- Responsible for PMO, Relationship Management, Customer Delight and CSAT Ratings.
- Plan and manage the implementation of the change, to ensure business benefits are realised and that the transition from current state to target state is smooth. Ensuring that the organisation and other change audiences are ready, willing and able to function in the new business environment.
- Plan effectively around delivery constraints and optimize the plan to maximize benefits and minimize risk. Develop the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality.
- Ensured the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Business Transformation Frameworks. Identified and intervened where there is slippage and variance from plan.
- Plan and analyse costs, track operating and capital spend, and track reporting to financial business case commitments.
- Oversee the tracking of project/s risks/issues/dependencies and assess the impact on the benefit realisation for the project/s and take action to minimise impact, by actively challenging and removing obstacles.
- Work closely with delivery partners on planning, design and estimating, bringing together delivery and business partner teams; actively managing dependencies between these teams and other projects and programs
- Obtain sponsor and stakeholder sign-off for deliverables, formally close project, assess stakeholder satisfaction and capture feedback. Capture key learns from each project.
- Ensured adherence to legally binding requirements, Controlled project requirements, scope, and change management issues and Established appropriate metrics for measuring key project criteria.
- Demonstrated ability to understand the interests and language of technical, and business professionals and liaised between them.
- Warrant client success by post implementation support and improvement suggestions.
- Performed routine team administration tasks as well as people management activities like motivation & mentoring.
Team Lead
Ocwen Financial Services Pvt Ltd
Bangalore
07.2004 - 03.2006
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Reported on updates to project specifications and progress.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Managed a team of 16 associates, including team productivity, daily work assignments and performance management.
- Resolved client's issues/problems immediately in a meticulous and organized fashion.
- Manage attrition to ensure productivity, quality and compliance targets are met.
- Participated in the training and development of new employees.
Education
B E - Mechanical Engineering
SLN College of Engineering
Raichur 06.1994 - 08.1998
Skills
PROGRAM MANAGAMENT
undefinedCertification
PMP - Project Management Professional
Timeline
First Line Manager - Project Services
Kyndryl Solutions
09.2021 - Current
PMI - ACP
10-2019
PMP - Project Management Professional
10-2018
Certified Scrum Master
09-2018
Senior Project Manager/ Project Manager
IBM India Pvt Ltd
11.2010 - 08.2021
Assistant Manager
Infosys BPO Limited
03.2006 - 04.2010
Team Lead
Ocwen Financial Services Pvt Ltd
07.2004 - 03.2006
B E - Mechanical Engineering
SLN College of Engineering
06.1994 - 08.1998
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