Manjunath Rao
Human Resources
Bangalore,KA
Summary
Human resources professional with extensive background in developing and executing HR strategies that align with business objectives. Known for strong focus on team collaboration and achieving results through effective talent management and employee development. Reliable and adaptable, possessing key skills in organizational development and performance management, ensuring productive and cohesive workforce.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Manager, Human Resources
Nextiva
05.2024 - Current
- Implemented effective performance management systems to drive productivity and results.
- Developed succession planning strategies to ensure continuity of leadership in critical roles.
- Streamlined recruitment processes for more efficient hiring of top talent.
- Optimized HR department efficiency by refining policies, procedures, workflows, and resource allocation.
- Coordinated company-wide events to foster teamwork and enhance overall morale.
- Managed employee relations issues, resolving conflicts professionally and fairly.
- Facilitated change management processes during organizational restructuring, minimizing disruption to business operations.
- Developed comprehensive training programs for continuous employee skill development.
- Coached managers on effective leadership techniques, fostering positive team dynamics and increased employee satisfaction.
- Oversaw benefits administration, ensuring accurate processing and timely communication to employees.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Motivated employees through special events and incentive programs.
- Distributed employee engagement surveys to identify areas of improvement.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Manager Human Resources
Retail Kloud9 Technologies Ind. Pvt. Ltd.
01.2021 - 05.2024
- Provide day to day HR support to the team, including employee relations, training & development, recruiting, onboarding in partnership with Talent Acquisition team.
- Experienced in Stakeholder Management and HR Lifecycle (Hire to retire).
- Proficient in Client & Vendor Management, including creating MSA/SOW/Contract Agreements and Purchase Orders for Vendors for New Hires.
- Ensuring new employees are integrated into the company culture and receive necessary training.
- Efficiently managing company resources and employee benefits.
- Hands-on experience with 'Onboarding' formalities in India, using HRMS from ALP, KEKA, and Grey HR.
- Handling employee concerns, resolving disputes, and maintaining a positive work environment.
- End-to-end management of Rewards & Recognition (R&R) activities.
- Ensuring compliance with federal and state employment laws.
- Managing employee compensation and business communications.
- Preparation of monthly reports and internal audits for external authorities.
- Handling BGV (Background Verification) and Ex-employee Verification.
- Developing and implementing HR policies and procedures for organizational consistency.
- Implementing programs for employee skill enhancement, career development, and talent retention.
HR Specialist / Associate Manager
sa.global
05.2019 - 03.2020
- Provided HR support to the team, including employee relations, performance management, and engagement practices and strategies.
- Contributing to the delivery of HR strategies aligned with business objectives.
- Partnering with Business Leaders, Line Management, and functional teams on Talent Management.
- Managing Performance Management, Employee Relations, HR Analytics, and Operations within a business unit.
- Supporting the development and improvement of HR systems and policies.
- Building client relationships through the rollout of Cyclical programs.
- Sustaining high levels of Employee Engagement through various initiatives.
- Guiding managers on employee relations and HR issues.
- Supporting other roles within the HR team as required.
Principal Analyst (Performance Management Specialist)
AB-InBev (Anheuser-Busch InBev)
02.2018 - 04.2019
- Experienced in driving organizational success through strategic goal setting, performance evaluation, and continuous improvement initiatives.
- With a focus on enhancing employee engagement and productivity, I leverage data-driven insights to optimize performance outcomes and support talent development across teams.
- Assisting Managers in setting KPIs and cascading them across all zones.
- Preparing Performance Review Process Decks for CFO.
- Analysing targets achievement and making necessary suggestions for performance enhancement.
- Training employees on Master Data Management system and SAP.
Pre-Process Trainer
Magna Infotech - A Quess Company (Deployed at Accenture)
08.2015 - 02.2018
- Experienced in equipping employees with the essential skills and knowledge required for effective job performance.
- Leveraging proven training methodologies, I have facilitated comprehensive learning sessions to enhance productivity, ensure quality standards, and streamline processes.
- My focus was on developing tailored training programs that empower teams to achieve operational excellence and drive organizational success.
- Conducting training sessions and workshops.
- Evaluating training effectiveness and updating content.
- Handling technical training on Telecom, GPS technology, Broadband, and office tools.
- Certified to deliver training programs as per industry standards.
Lead Trainer (Learning & Development)
AEGIS BPO Services
01.2015 - 07.2015
- Involved in initiatives through the design and implementation of impactful training programs aimed at improving employee skills, boosting productivity, and enhancing organizational performance.
- Recruit, onboard, and train Trainers and Trainees.
- Engage in training and trainer development programs, assess training requirements, and source new resources.
- Coordinate daily training operations for specific processes.
- Supervise and mentor Trainers, evaluate their teaching sessions.
- Conduct Trainer interviews.
- Prepare and share monthly and weekly training performance reports.
Senior Trainer (Learning & Development)
Convergys India Services Pvt Ltd.
10.2009 - 12.2014
- Managing end-to-end training from hiring to production.
- Conducting client presentations and assessing learning solutions.
- Supporting team development and client relationships.
Training & Implementation Lead
XORA Software systems Pvt. Ltd.
10.2007 - 02.2009
- Expertly lead training and implementation initiatives to drive organizational growth and employee development.
Education
Master of Business Administration - HR & PR
National Institute of Management
01.2006 - 01.2008
Skills
Benefits administration
Certification
Certified Neuro Linguistic Practitioner (NLP), Goa, 2016
Accomplishments
- Assisted in the planning and implementation of a gurukul program, recruiting and training a cohort of freshers in Data Engineering to readiness for production within 8 months.
- Developed and facilitated a leadership training program resulting in a 25% increase in employee engagement.
- Increased Customer Loyalty using the basics of PDCA (Plan, Do, Check & Act).
- Received M-Ace champion award and was commended by the operations counterpart for efficacy in reporting and classroom delivery.
- First to become a client certified T3 trainer. Spearheaded the training team and looked up to by peers and coaches for content expertise.
Timeline
Manager, Human Resources
Nextiva
05.2024 - Current
Manager Human Resources
Retail Kloud9 Technologies Ind. Pvt. Ltd.
01.2021 - 05.2024
HR Specialist / Associate Manager
sa.global
05.2019 - 03.2020
Principal Analyst (Performance Management Specialist)
AB-InBev (Anheuser-Busch InBev)
02.2018 - 04.2019
Pre-Process Trainer
Magna Infotech - A Quess Company (Deployed at Accenture)
08.2015 - 02.2018
Lead Trainer (Learning & Development)
AEGIS BPO Services
01.2015 - 07.2015
Senior Trainer (Learning & Development)
Convergys India Services Pvt Ltd.
10.2009 - 12.2014
Training & Implementation Lead
XORA Software systems Pvt. Ltd.
10.2007 - 02.2009
Master of Business Administration - HR & PR
National Institute of Management
01.2006 - 01.2008
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