Manjunath Shivanna

• KYC – CDD/EDD/Identity verification, and Entity verification.
• Complete KYC onboarding for new and pre-existing customer (KYC Refresh) by reviewing client
• Documentation, vendor databases, and data entered into proprietary systems and tools.
• Possess knowledge of various types of trading entities: sole proprietorship, private and public companies.
• Understand compliance-defined standards for applicable client types and any country-specific requirements.
• Handling Risk and Compliance Duties and Responsibilities.
• Confirmed timely resolution of work assignments by organizing and prioritizing appropriately.
• Performed appropriate and confidential handling of sensitive information.
• Maintained positive and productive working relationships internally and externally.
• Performed sanctions screening and PEPs identification. Identified accounts for high risk or negative
• Resolved conflict issues faced by the users, providing appropriate solutions based on their individual needs.
• Provided the trainings on the process when the team required.

Processing supplier invoices for payment.

• Validating invoices for accuracy, assigns correct vendor code.
• Enters invoice information into the SAP Accounts Payable system to generate a payment voucher.
• Conduct the 3-way or 2-way match process and identify any discrepancies.
• Validating that goods were received and that proper prices have been invoiced by the purchase order.
• Obtaining the necessary approval for service invoices and validating them against contract requirements.
• Verifying and obtaining authorization for any discrepancies in prices over $10, quantity received, and freight charges
• Validates and/or calculates applicable taxes (GST) and ensures proper accounting treatment
• Communicates with suppliers regarding any taxation errors (GST being charged on exempt supplies or services)
• Communicates effectively to suppliers and/or procurement staff on any invoice discrepancies.
• Ensuring account allocation for costs within the General Ledger and/or other subsystems.

• Documentation and closing of the loan process.
• Issuing prepaid cards and inventory management.
• Cross-selling -Micro Pension, NPS (National Pension Scheme)
• Stock reconciliation and statement preparation.
• General accounts-related work - preparation of vouchers, record keeping.
• Handling day to day accounts in CBS(Core Banking System)
• Periodical MIS Preparation.
• Follow up with Local Bank for Banking Transactions.
• Lead a 6-member team to ensure smooth back-end operations.
• Ensure administrative requirements of branch are met.
• Management of Fixed, IT, and Movable Assets.
• Inward and Outward Loan File Movement management and follow-up for disbursements.
• Customer data management - Upload data to SFDC and accessibility.
• Loan application, sanction, and disbursement documentation.
• Custodian of loan documents and coordinate with the third-party vendors for storage.
• Daily MIS Report generation, as per client requirement.

Handle Customer Grievance.

• Insurance Claim Process: Applicant/Co-applicant death insurance claim processing, document verification, and clearing the issue within the TAT.
• Redemption of Micro pension (MP) processing for customer.
• Coordinate with various teams to address issues faced by customers with regard to services and benefits.

Cash Management:

• Cash handling, reconciliation, and preparation of cash register and statements.
• Cash Management System – process follow-up and reconciliation.
• Core Banking System accounting.
• Accounting Level Posting in FOS.
• GL Reconciliation and periodic report generation.
• Generating the reports related to cash management, such as trial balance, posting-wise details, and closing cash report.