Summary
Overview
Work History
Education
Skills
Languages
Projects Handled
Key Concepts Gained
Timeline
Generic

Manjunatha K

Bengaluru

Summary

Dedicated professional with a proven track record in driving operational efficiency and financial integrity through expertise in automation, revenue assurance, risk management, and expense allocation. Adept at implementing POS solutions, minimizing revenue leakage, and ensuring meticulous accounts receivable management. Strong focus on process optimization and team training to enhance store controls.

Overview

14
14
years of professional experience

Work History

Manager – Cash & Bank

Reliance Retail
03.2022 - Current
  • Oversee the overall Cash and Banking operations of 3030 retail stores, ensuring smooth and efficient functioning.
  • Develop and implement strategies to optimize store performance and drive sales growth.
  • Monitor and analyze store performance metrics, identify areas for improvement, and implement corrective actions.
  • Ensure compliance with company policies and procedures, as well as local regulations.
  • Develop and maintain strong relationships with suppliers, vendors, and other stakeholders.
  • Train and develop store staff, provide ongoing coaching and feedback, and ensure high levels of customer service.
  • Manage store budgets and expenses, and ensure financial targets are met.
  • Stay up-to-date with industry trends and best practices, and implement new initiatives to enhance store operations.
  • Maximized performance by monitoring daily activities and mentoring team members.

Group Manager – Revenue Assurance (Retail receivables)

Landmark Group - Head Office
04.2021 - 03.2022
  • Marketplace Agreement Coordination: Finalize marketplace agreements and ensure integration with systems and accounting.
  • Cash Management SOP: Develop and provide SOP guidance to store and regional teams for effective cash management.
  • Gift Voucher Support: Create and support gift voucher promotions and marketing campaigns.
  • Revenue Assurance Reporting: Prepare and present revenue assurance reports to entity CFOs.
  • Bank Charge Validation: Verify bank charges against agreed commercial terms.
  • Insurance Data Provision: Provide data for cash and equivalent asset insurance.
  • Cash Pickup Monitoring: Monitor cash pickup status and coordinate with banks.
  • Charge Recovery: Identify and recover unauthorized charges from banks.
  • Cost Calculation: Calculate blended costs by entity, bank, concept, or store.
  • EDC Terminal Procurement: Manage procurement of EDC terminals from aggregators and banks.
  • Cash Pickup Service: Arrange cash pickup services for existing and new stores.
  • Agreement Input: Provide input for finalizing agreements related to cash and EDC.
  • Card Routing Design: Design card routing rules for cost optimization.
  • Liability Verification: Verify books liability with external parties like marketplaces and gift card aggregators.
  • Cross-Redemption Guidance: Advise payable team on managing cross-redemption of gift cards and credit notes.
  • Advance Monitoring: Monitor customer advances and follow up for necessary actions.

Asst Manager – Revenue Assurance (Retail Receivables)

Landmark Group - Head Office
04.2017 - 03.2021

Sr.Executive Finance

Landmark Group - Head Office
04.2012 - 03.2017

Team Lead Cum Store Commercial Executive

Lifestyle International Pvt Ltd
09.2009 - 03.2012

Education

MBA - Finance And Banking

ISBM
Bangalore
01.2016

B.Com -

CMJ University
01.2012

Skills

  • Oracle ERP - SAP
  • MS Excel
  • POS testing - Account Mapping
  • Team Management
  • Decision-Making

Languages

Kannada
English
Hindi

Projects Handled

  • Implementation of Gift Card Solutions for Landmark Group.
  • Implementation of Card Payment Acceptance solution for lifestyle and Max through Aggregator.
  • Core Member of Implementation of ORPOS V.14 for Lifestyle and Max.
  • Core Member of the of Enbiz (Auto Reconciliation) Solution for Group of Companies (Lifestyle, Max, Spar and Citymax).

Key Concepts Gained

  • Demonstrates exceptional grasping capability and clear understanding of concepts.
  • Works as a team leader while also being a collaborative team member.
  • Motivates team members, enhancing their alertness and enthusiasm.
  • Maintains good interactions with others.
  • Approaches tasks with a well-planned and mature mindset.
  • Manages time and resources effectively.

Timeline

Manager – Cash & Bank

Reliance Retail
03.2022 - Current

Group Manager – Revenue Assurance (Retail receivables)

Landmark Group - Head Office
04.2021 - 03.2022

Asst Manager – Revenue Assurance (Retail Receivables)

Landmark Group - Head Office
04.2017 - 03.2021

Sr.Executive Finance

Landmark Group - Head Office
04.2012 - 03.2017

Team Lead Cum Store Commercial Executive

Lifestyle International Pvt Ltd
09.2009 - 03.2012

MBA - Finance And Banking

ISBM

B.Com -

CMJ University
Manjunatha K