MANJUNATHA REDDY SN

• Managing daily operations of Both First Mile and Last Mile.
• Ensuring on-time deliveries of both first mile and last mile logistics.
• Launched and expanded everyday business across Bangalore.
• Onboarding of new DPs, training, and motivating them to work with our platform.
• Implementing RCA for login Dips and cohort behavior to identify underlying causes and driving effective solutions.
• Reduced logistics costs through continuous improvement initiatives and cost-saving measures.
• Reduced LM cost from 65 Rs to 43 Rs with Low DP Churn Rate.
• Reduced order loss to less than 3%.

Associate Category Manager | Sep 2022 to Oct 2023

Procurement Manager | Feb 2022 to Aug 2022

Roles and Responsibilities:

Associate Category Manager

• Regularly coordinate with vendors/brands to ensure updated masters & right pricing.
• Ensure product availability.
• Strategize positioning of a product category in order to maximize its visibility.
• Research competitors and suggest appropriate pricing and promotional activities.
• Closely working with the Finance Team to get all payouts paid to Brand and vendors on time.
• Perform daily tasks of checking negative margins, monitoring OOS, sales growth in terms of numbers and demand generation.
• Execute monthly promotions negotiated with brands in line with the category growth plan to drive sales and growth.
• Work closely with cross-functional teams in replenishment, ops, and marketing to drive category growth through timely execution and availability.
• Sharing Projections & Offtakes With Brands.

Procurement Manager

• Handling a team of 30+ APMs, MIS executives, and operations executives.
• Handling inbound logistics and inventory management.
• PO Cycle Management.
• Coordinating with Brands and Vendors to get Stock delivered to Stores On time.
• Closely working with the Finance Team to get all payouts paid to Brand and vendors on time.
• Ensuring weekly reviews with the team to get feedback, and they are up to date on new SOPs and changes.
• Tracking the performance of stores on a weekly and monthly basis.
• Tracking the fill rate performance of vendors and brands on a daily basis.
• Maintaining availability at stores in all categories.
• Doing PSV at stores on a monthly basis.
• Working in reducing wastage.
  

HUB Manager (Midmile and Last Mile Operations) March 2018 to June 2021

Cluster Manager(CC Operations) July 2021 to Feb 2022

Roles and Responsibilities:

HUB Operations(Food &FMCG)

• Managing 100+ team of Executives and Driver Partners Directly
• Handling Both Inbound & Outbound Logistics Operations.
• Owning The success metrics for Operational Efficiency and Customer Satisfaction Scores of HUB.
• Being a pillar between Driver Partner and Buyer, solving the issues on time in Delivery to get Better Buyer Experience.
• Closely working with Finance team to get all the weekly pay out paid to Driver partners and closing all the bills of Logistics, and other reimbursement.
• Ensure HUB has adequate and timely presence of Fleet as and when demand rises.
• Ensuring stock is in place and delivered to all Buyers on time.
• Reviewing the daily activities of hub performance.
• Ensuring weekly training of all Executives to ensure they are up-to date on New changes & SOPs.
• Ensuring the Excellent Buyer Experience by Delivering stock to buyer on time and solving Buyer Level Escalations.
• Conducting Weekly Meetings with Team to Boost up By Providing Feedback to Understand the problem Areas.
• Working proactively with various Departments to realize efficiencies and manage expectations.

CC Operations(Fresh)

• Handling Large Team of 5 collection centers(Team Size 100+)
• Managing a large team of CC Lead’s, Supervisors and Operations Executives, MIS’s and S&G and Packing Associates.
• Closely working with Finance team to get all Daily payout to Farmers & Vendors.
• Reviewing Daily Activities of CC’s Performance.
• Ensuring Weekly training of all CC Team to ensure they are up to date new changes and SOP’s.
• Onboarding of Farmers/Vendors to Join platform and set them up for success.
• Owning long term Strategy for farmer/Vendors for Retention and Growth.