MANJUNATH BN
Bengaluru
Summary
To find a challenging and satisfying position where I can apply and utilize my knowledge and skills to achieve professional excellence and benefit the company I work for.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Senior Office Administrator
Concentrix services India private limited
Bangalore
05.2024 - 12.2025
- Worked as front line point of contact as a roll of entry level support, in which we will touch all aspects of all office admin related concepts starting from co ordinating meetings to escalation of complex issues.
- Administer and maintain daily front office operations, including greeting clients, responding to phone calls, and performing billing tasks with 100% accuracy.
- Slashed cost of office supplies through negotiating prices with suppliers and maintaining appropriate stock levels to avoid shortages.
- Create distribution agreement for the CEO in compliance with legal policies and procedures while sorting and distributing mails/calls to appropriate personnel.
- Developed and implemented a well-organized filing system and introduced effective scheduling techniques, which increased productivity.
- Control all office expenses and costs for 880+ employees, including quarterly report metrics for travel, expenses, and housing.
- Trained new employees on office procedures and company policies.
- Monitored office inventory to maintain supply levels.
Office Administrator
Dunzo.in
Bengaluru
03.2022 - 04.2024
- Prepared and processed all payroll and benefits functions for 350+ employees while solving any related issues and discrepancies.
- Realized in cost savings by completing multiple projects within time and budget constraints.
- Employed a results-driven approach and exceptional knowledge of office management software to increase office efficiency by a quarter.
- Saved unnecessary monthly expenses by minimizing overspending and placing orders for most required office supplies.
- Coordinated meetings and scheduled appointments for staff and management.
- Managed office correspondence and maintained filing systems for efficient document retrieval.
Digital Interactive Specialist
247.ai
Bangalore
07.2014 - 03.2022
- Worked as chat support and email support executive at 247.ai for various international companies like Adobe systems, Sirius XM, BestBuy.ca, and Optus Sales.
- Troubleshooting networking and software problems over the chat. Mainly download, install and launch of Adobe software.
- Handling escalations over calls and ensuring the user issues are resolved as well as the user is retained.
- Training the new joiners as and when required as SME (subject matter expert).
Education
PCMB From Department of Pre University Education - Science
Sheshadripuram Composite PU College
Bangalore 06.2009 - 01/2011
10th - Karnataka, English
Karnataka Secondary Education Examination Board
Bangalore 02.2008 - 03.2009
Skills
- Software Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace (Docs, Sheets, Gmail, Calendar)
- Data Management: Data entry, database management, and record-keeping
- Office Equipment: Familiarity with printers, scanners, and multi-line phone systems
- Accounting Basics: Basic bookkeeping, invoicing, and knowledge of software like QuickBooks
- Scheduling & Coordination: Calendar management, travel booking, and meeting preparation
Languages
- Kannada
- Marathi
- Tamil
- English
Timeline
Senior Office Administrator
Concentrix services India private limited
05.2024 - 12.2025
Office Administrator
Dunzo.in
03.2022 - 04.2024
Digital Interactive Specialist
247.ai
07.2014 - 03.2022
PCMB From Department of Pre University Education - Science
Sheshadripuram Composite PU College
06.2009 - 01/2011
10th - Karnataka, English
Karnataka Secondary Education Examination Board
02.2008 - 03.2009