MANJUNATH.K
DISPATCH SECTION & BILLING SECTION
AVALAHALLI,VIRGONGAR POST ,NEAR MUNESHWARASTREET ,BANGALORE
Summary
Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues. Meticulous Dispatch Supervisor with 14-year background monitoring daily on road performance and coordinating transportation activities. Detail-oriented collaborator skillful in successfully solving issues and distributing driver assignments. Recognized as team player with well-honed leadership and critical thinking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Dispatch Manager& Billing
CPF India Pvt Ltd
09.2009 - Current
- Daily planning for production & weekly planning for production
- Collaborated with sales teams to create efficient delivery schedules that met both company objectives and customer expectations.
- Received new orders, prepared documentation, and assigned personnel.
- Communicated with customers to provide delivery updates and resolution.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Managed customer accounts and invoicing.
- Supported the implementation of new technology systems designed to enhance dispatch operations' overall efficiency and effectiveness.
- Provided customers with information on products and services.
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Developed contingency plans for unexpected events, minimizing disruptions to daily operations.
- Reduced response times with effective dispatcher training and timely decisionmaking.
- Reported to management operational activities and maintained current records.
- Conducted regular performance reviews for dispatch personnel, identifying areas for improvement and growth opportunities.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Assisted in resolving customer complaints and grievances.
Education
M.C0M -
CORRESPENDENCE FROM KUVEMPU UNVIRSITY
04.2001 -
B.COM -
Govt Girst Grade College K.R PURAM
Bangalore 04.2001 -
Skills
Transportation knowledge
undefinedCertification
TALLY ,SAP
Timeline
Dispatch Manager& Billing
CPF India Pvt Ltd
09.2009 - Current
M.C0M -
CORRESPENDENCE FROM KUVEMPU UNVIRSITY
04.2001 -
B.COM -
Govt Girst Grade College K.R PURAM
04.2001 -
TALLY ,SAP
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