Highly qualified Peoplehub Administrator with 11 years, 4 months of experience in the industry, enjoys solving critical and creative problems. I have exposure to multiple projects, and I excel in a collaborative and teamwork environment.
Overview
11
11
years of professional experience
Work History
HR Administrator
GUS Education India
Hyderabad
03.2022 - 04.2024
To execute standard HR administrative processes, encompassing the production of contractual documentation, the input and maintenance of data in HR systems.
Managed and updated employee tracker (Excel): employee movement, including work permit expiry dates, maternity/parental leaves, and long/short-term disability leaves and references.
Worked on iTrent to onboard/offboard employees through HRIS and partner with Payroll regarding new hires and employee changes.
Prepared HR documents: transfer letters, confirmation of employment, and letters of promotion.
HR Assistant
Amazon India
Hyderabad
03.2021 - 02.2022
Working closely with the ERC team in the USA to provide a variety of HR services to North American employees and delivering the highest standard of service in any customer interaction, ensuring an accurate, efficient, and personalized resolution of queries through effective usage of systems, tools, and resources such as the people portal, A to Z, and my time.
Supported ERC Blend team with the huge inflow of calls and tickets, and was involved in managing and supporting the new hires during their training period.
Process Developer in Content Moderation
Genpact
Hyderabad
05.2016 - 03.2020
Created operational guidelines for reports that came in through law enforcement agencies, and to ensure timely and accurate resolution.
Worked on 6 different markets/processes and set up a validation system across all markets to understand if existing policies align with our users' needs.
Served as the quality reviewer for a sensitive channel (PRESC) globally.
Responsible for interpreting and enforcing Facebook/Instagram Community standards and policies, including compliance policies for content.
Data Analyst
Serco, Intelenet
Hyderabad
01.2013 - 04.2016
Performed summary of the issue analysis for Maps Services and served as a quality reviewer for escalated tickets for the process.
Design and create data reports and reporting tools to help business executives in their decision making and perform statistical analysis of business data.
Assistant Manager – International Operations at GUS Education India Pvt. Ltd / GUS Canada Services Inc.Assistant Manager – International Operations at GUS Education India Pvt. Ltd / GUS Canada Services Inc.