Gardening
Manjusha Karamangalam Neelakandan
HR Intern
Bengaluru
Summary
Results-driven team leader with extensive experience in banking and recruitment. Skilled in analytical thinking, decision-making, and maintaining confidentiality. Committed to improving operational efficiency and delivering exceptional customer service.
Overview
4
4
Languages
8
8
years of professional experience
Work History
Teller/Assistant
Federal Bank Ltd
10.2007 - 10.2015
- Processed customer transactions efficiently, ensuring accuracy and compliance with bank policies.
- Assisted clients with account inquiries, enhancing customer satisfaction through effective communication.
- Managed cash drawer, balancing daily transactions to maintain financial integrity.
- Trained new tellers on operational procedures and customer service excellence.
- Implemented process improvements that reduced transaction times and increased efficiency.
- Monitored compliance with banking regulations, mitigating risk through proactive measures.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
IT Recruiter Intern
Thirdwave HR Consultants
06.2007 - 08.2007
- Developed sourcing strategies to attract top IT talent across diverse technology sectors.
- Conducted in-depth interviews to assess candidate qualifications and cultural fit for client organizations.
- Collaborated with hiring managers to define job requirements and create compelling job descriptions.
- Utilized applicant tracking systems to streamline recruitment processes and manage candidate pipelines efficiently.
- Implemented process improvements that reduced time-to-fill positions while maintaining high-quality hires.
- Established strong relationships with tech communities, increasing brand visibility and attracting passive candidates.
- Successfully placed candidates in various IT roles, including software developers, network engineers, data analysts, and project managers.
- Improved overall company efficiency through implementation of new recruitment methodologies such as video interviewing and online assessment tools.
- Developed strong relationships with hiring managers to understand their unique needs for each IT position.
- Consistently met or exceeded quarterly placement goals for IT positions within the organization.
- Collaborated with HR and hiring managers to create effective job descriptions that attracted top-notch IT talent.
- Expanded IT candidate pool through proactive networking at industry events, professional associations, and social media platforms.
Education
MBA - Human Resources Development
DC School of Management And Technology
Pullikanam,Kerala,India 04.2001 -
Bachelor of Science - Mathematics
Union Christian College
Aluva, India 04.2001 -
Skills
Listening and comprehension
Customer relationship building
Conflict resolution techniques
Confidentiality and discretion
Team cooperation
Relationship building
Decision-making
Analytical thinking
Team leadership
Pleasant and personable
Identity verification
Interests
Environmental cause
Timeline
Teller/Assistant
Federal Bank Ltd
10.2007 - 10.2015
IT Recruiter Intern
Thirdwave HR Consultants
06.2007 - 08.2007
MBA - Human Resources Development
DC School of Management And Technology
04.2001 -
Bachelor of Science - Mathematics
Union Christian College
04.2001 -