Driven and resourceful administrative professional with 3.9+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
5
5
years of professional experience
Work History
Executive Assistant
Avinashi Ads Outdoor Advertising
12.2022 - Current
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace..
Improved office efficiency by implementing new filing systems and document management processes.
Assisted in the development of company policies and procedures, contributing to a more organized work environment.
Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Handled confidential and sensitive information with discretion and tact.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Additionally, managed sales accounts and conducted digital marketing activities, including social media platform postings. Expertly resolved software issues of Edge1, Mcube, and Avinashi Prints CRM systems.
Account Manager in B2B Sales
Airtel
03.2021 - 11.2021
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Conducted regular account reviews to identify areas for improvement and ensure continued success.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.
Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
Actively participated in networking events within the industry, expanding professional connections and generating leads.
Collaborated with sales team to identify potential upsell opportunities and expand client base.
Senior Executive in B2B Sales
Ninjacart
03.2019 - 01.2021
Enhanced customer satisfaction ratings through implementation of targeted programs aimed at addressing specific areas of concern identified via research and surveys.
Managed a team of 5 members in B2B sales
Proficiently oversaw customer support, retention, and inside sales operations.
The production of MIS reports pertaining to sales, sales executive performance.
Education
MBA - Marketing And Healthcare Management
Acharya Bangalore B School
Bangalore, India
04.2001 -
Bachelor of Science - Biochemistry, Microbiology, Biotechnology
Acharya Bangalore B School
Bangalore, India
04.2001 -
Skills
Database Management
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Timeline
Executive Assistant
Avinashi Ads Outdoor Advertising
12.2022 - Current
Account Manager in B2B Sales
Airtel
03.2021 - 11.2021
Senior Executive in B2B Sales
Ninjacart
03.2019 - 01.2021
MBA - Marketing And Healthcare Management
Acharya Bangalore B School
04.2001 -
Bachelor of Science - Biochemistry, Microbiology, Biotechnology
Acharya Bangalore B School
04.2001 -
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